MOT, SERVICE AND WARRANTY

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MOT, SERVICE AND WARRANTY

Cars, Vans and Motorcycles that were due their MOT from 30 March 2020 have had their MOT extended by 6 months. This temporary exemption has enabled vital services to continue, frontline workers to get to work, and people to get essential food and medicine.

NOTE: You must make sure your vehicle is safe to (‘roadworthy’). It can be unsafe even if your MOT expiry date has been extended and you could be prosecuted.

For full details of the government advice, please visit: https://www.gov.uk/guidance/coronavirus-covid-19-mots-for-cars-vans-and-motorcycles-due-from-30-march-2020

If your BMW warranty expired during COVID-19 restrictions, your warranty coverage will have been extended until 30th June 2020. Sandal will honour all end of warranty checks which would normally have been performed during the lockdown period.

If the service on your BMW was due during COVID-19 restrictions, as long as it is within 3 months or 2,000 miles (whichever is earlier) of the service indicator, it will be protected in full by any applicable warranty.

If you own an M-car requiring a 1,200 mile running in service, you should not exceed 2,000 miles. Please contact BMW on 0370 5050 160 if you are affected by this.

Our Service centres are now open and will be in touch to book in those cars with MOT’s, services and repairs that were cancelled during the lockdown period as priority.  

If your car is unsafe to drive, please contact BMW Roadside Assistance on 0800777111 and they can arrange for a trained technician to attend.

Should you need assistance from any of our partners in the meantime, please find useful numbers below:

BMW CUSTOMER SERVICES 0370 5050160
BMW FINANCIAL SERVICES 0370 5050150
BMW ROADSIDE ASSISTANCE 0345 6419790
MOTABILITY ASSISTANCE 0800 7311173
BMW CONNECTED DRIVE 0800 3256000

We have re-opened our service centres with the safety of our customers and colleagues as our number one priority. We are working as hard to assist our customers as quickly as possible. We thank you for your continued patience and understanding during this time.