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ABOUT SANDAL WAKEFIELD.

Welcome to Sandal Wakefield BMW.

Meet the team

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Jason Carter

Head of Business
  • Years at the dealership 18
  • Years in the industry 27
  • Department Head of Business
  • Hobbies Watching and Coaching Football and spending time with family

Mathew Crowhurst

Sales Manager
  • Years at the dealership 10
  • Years in the industry 22
  • Department Sales
  • Hobbies Endurance Running and Cricket

Adam Clarke

Sales Controller
  • Years at the dealership 16
  • Years in the industry 21
  • Department Sales
  • Hobbies Golf

John Kuster

Group Used Car Manager
  • Years at the dealership 20
  • Years in the industry 20
  • Department Sales
  • Hobbies Cycling, Walking and Spending time with my Children

Stephen Thurman

Group Retail Manager Controller
  • Years at the dealership 12
  • Years in the industry 28
  • Department Sales
  • Hobbies Gardening, Spending time with the family and Football

Matthew Wood

Retail Manager
  • Years at the dealership 1
  • Years in the industry 12
  • Department Sales
  • Hobbies Clay Pigeon Shooting

Ashley Baldry

Sales Executive
  • Years at the dealership 10
  • Years in the industry 11
  • Department Sales
  • Hobbies Moto GP and Swimming

John Ledwold

Sales Executive
  • Years at the dealership 8
  • Years in the industry 15
  • Department Sales
  • Hobbies Spending time with the family

Stuart Ryman

Sales Executive
  • Years at the dealership 11
  • Years in the industry 13
  • Department Sales
  • Hobbies Skiing, F1 and travelling

Paul Bamford

Sales Executive
  • Years at the dealership 10
  • Years in the industry 19
  • Department Sales
  • Hobbies Playing Xbox

Ray Simpson

Sales Executive
  • Years at the dealership 11
  • Years in the industry 18
  • Department Sales
  • Hobbies Football, Eating out, Spending time with the family

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

They are always really helpful and provide very good customer service

Service

Trusted dealership and also happy with the service they provide.

Service

Managed to book my car in for service at a time that suited me

Service

Everytime we have a problem with the car They say it’s not included

Service

Easy to book on line with very little wait for an appointment. Good communication throughout and car ready at the time requested.

Service

I felt the car was not quite running at its best before the service so they ran a diagnostic check and found a problem which was rectified immediately under warranty. The service itself was first class.

Service

Good attention to detail by all. All things I needed were provided in a timely and efficient manner

Service

The service was excellent right from the day I booked in to the day I had the work carried out. Great customer service. ??

Service

Easily booked completed on time and good communication from staff

Service

Great service from steve who delt with me but as i said above i have to return

Service

Excuses and poor attitude towards recurring faults

Service

The work required was carefully explained, all staff I dealt with were friendly and very helpful.

Service

I was assured the tyre sensor problems were resolved following the dealer having a minimum of four opportunities, on one occasion I was sat waiting for 2.5 - 3 hours and as a disabled diabetic find this approach to customer service a disgrace.

Service

The car was booked in, I arrived on time and the service was carried out while I waited

Service

from booking in to collecting spot on

Service

I know my car is in safe hands.

Service

Proffessional and efficient

Service

Service was good however after my first service the car was fully valeted, on this occasion only the mats were vacuumed.

Service

Ready on time, competitive pricing

Service

Staff were polite and attentive very knowledgable

Service

It is a very personal experience.

Service

I was informed all the way

Service

Always professional, keep me informed.

Service

Minor problem when I was given timings of 2 hours for my car mot & service of 9:30 to 11:30,this was changed to 3 hours after my arrival which if I had known earlier I would probably booked a courtesy car & got on with my day.

Service

Because I was completely satisfied!

Service

Cost of the work was higher than originally quoted

Service

As above

Service

Because I was completely satisfied with my service at Sandal Wakefield.

Service

It’s a common theme running your business depends on the people working within and all do a good job

Service

As above.

Service

overall ok

Service

Everything good. Don’t give full marks it leaves no room for improvement.

Service

Good location, welcoming, totally professional

Service

Staff great , showroom nice and comfortable although it when waiting in the seating area it could have done with being a bit cooler ... it was warm outside.... need some air con!!

Service

After the initial surprise and disappointment that my car had a fault, the staff at Sandal Wakefield were extremely helpful and polite. I was slightly annoyed I had to leave the car over night on its second visit and was offered no pool car.

Service

Spoke to Matt Somerskill regarding wheel alloys and a small dent for advice. Discussed and explained options and made appointment for repairs for us.

Service

No messing about, once I'd decided to swap my car every step of the exchange process was carried out speedily and efficiently

Service

Excellent even supplied a courtesy car

Service

Again it was down to excellent customer service from dropping my car off to picking it back up. Everything was explained in detail about what was going to happen and who to contact if I had any questions.

Service

Everything went perfectly and the salesman knew everything I needed to know and was very helpful

Sales

I had a great experience all through the period of transaction. The sales advisor, John Ledwold at Sandal, was extremely helpful. I am completely satisfied with the service here provided

Sales

Some problems experienced