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ABOUT SANDAL WAKEFIELD.

Welcome to Sandal Wakefield BMW.

Latest News & Events

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Heard our Radio Advert?

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Back to School! We visit Ossett South Parade Primary.

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Accounts Administrator - Wakefield

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Accounts Administrator - Wakefield

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Diagnostic Vehicle Technician - Wakefield

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Sales Administrator (Maternity Cover) - Huddersfield

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PDI Technician - Wakefield

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Service Technician - Wakefield

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Part-Time CRM Executive - Huddersfield

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The BMW 118i M Sport Shadow Edition £299 Offer

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BMW Business Manager - Wakefield

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Service Advisor - Wakefield

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THE BMW X3. LEAD WITHOUT COMPROMISE.

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THE BMW X4. TAKE CENTRE STAGE.

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THE NEW BMW X5

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INTRODUCING… THE 8

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Sandal Sales Event

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Sandal Service Plan

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BMW Help: Recalls

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Sandal Buyers Event

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Future Day!

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Motability at Sandal Wakefield

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BMW i8 Roadster

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Impress with the new BMW Shadow Edition

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Pay Monthly Service Plan

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Brake Disc and Pad Offer

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BMW M Performance Video

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Sandal BMW Annual Golf Day

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BMW Vision 100

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Pre Registered Stock

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Sandal Wakefield - Bodyshop of the Year

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Sandal Wakefield - Electric Week

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Sandal Wakefield win Bodyshop Award

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Where Next?

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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Give your BMW a liquid detox.

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THE BMW M140i.

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THE BMW 1 SERIES.

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Meet the team

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Jason Carter

Head of Business
  • Years at the dealership 18
  • Years in the industry 27
  • Department Head of Business
  • Hobbies Watching and Coaching Football and spending time with family

Mathew Crowhurst

Sales Manager
  • Years at the dealership 10
  • Years in the industry 22
  • Department Sales
  • Hobbies Endurance Running and Cricket

Adam Clarke

Sales Controller
  • Years at the dealership 16
  • Years in the industry 21
  • Department Sales
  • Hobbies Golf

John Kuster

Group Used Car Manager
  • Years at the dealership 20
  • Years in the industry 20
  • Department Sales
  • Hobbies Cycling, Walking and Spending time with my Children

Stephen Thurman

Group Retail Manager Controller
  • Years at the dealership 12
  • Years in the industry 28
  • Department Sales
  • Hobbies Gardening, Spending time with the family and Football

Matthew Wood

Retail Manager
  • Years at the dealership 1
  • Years in the industry 12
  • Department Sales
  • Hobbies Clay Pigeon Shooting

Ashley Baldry

Sales Executive
  • Years at the dealership 10
  • Years in the industry 11
  • Department Sales
  • Hobbies Moto GP and Swimming

John Ledwold

Sales Executive
  • Years at the dealership 8
  • Years in the industry 15
  • Department Sales
  • Hobbies Spending time with the family

Stuart Ryman

Sales Executive
  • Years at the dealership 11
  • Years in the industry 13
  • Department Sales
  • Hobbies Skiing, F1 and travelling

Paul Bamford

Sales Executive
  • Years at the dealership 10
  • Years in the industry 19
  • Department Sales
  • Hobbies Playing Xbox

Ray Simpson

Sales Executive
  • Years at the dealership 11
  • Years in the industry 18
  • Department Sales
  • Hobbies Football, Eating out, Spending time with the family

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Good experience for my most recent visit but had problems previously

Service

I would have been completely satisfied if sandal would have been able to provide me with a courtesy car when my service turned into warranty workand my car was not available to me over the weekend

Service

I appreciate the costs to run a garage as I have worked in the trade for over 40 years but I fell that over £300 for a first service is expensive

Service

Would have been higher score had it not been for a 2 week wait for a service slot & difficulty in being able to contact service reception in the first instance to make an appointment. Appears to be a lack of resource.

Service

All issues sorted asap

Service

A little frustrating that the only fault with the car was not repaired during the visit, requiring a further visit on the day, another phone call and a further day without my car next week

Service

As only went for an MOT and brake fluid change I am fairly happy with the work. I raised some concerns about work done at another sandal dealership and expected the issue to be resolved unfortunately the same issues is still there.

Service

Please see above. After 11/2 hours someone gave us a useless update that they were 'waiting for a technician to become free'. Dreadful experience.

Service

The fault has actually been made worse

Service

Very professional, knowledgable and friendly.

Service

Quick service.

Service

The problem with the clunking noise was not fixed.

Service

all staff are very helpful

Service

All good thanks

Service

Sit & wait in pleasant surroundings with good coffee

Service

A good job done on time. They checked out a query I thought I had and talked it through with me. The car came back clean and tidy.

Service

A pleasant experience from original booking of this car's first service and discussions to having the work done. Very disappointing that the corroded brake calipers weren't sorted under BMW warranty as they make a car of this marque look bad.

Service

Very helpful staff, would try to oblige any request

Service

Was told about a deal on tyres, when we enquired about the price match service that was advertised the colleague didnt have a clue about it and said they wouldnt price match kwik fit as there was a big difference in price. Wasnt shown any terms.

Service

As a facility, they go out of the way to ensure complete satisfaction to the best of their ability.

Service

Friendly, helpful staff.

Service

I would have placed the service at five star if the price was a little more reasonable.

Service

All done as quoted

Service

Friendly and efficient service

Service

Nobody came to see me about the car or what it was having done for its service. Everyone seemed to receive their car before mine even if they came in after me, even though mine was having the smallest service.

Service

Quick and helpful professional service

Service

My car was collected and delivered back to me by a very professional and pleasant guy

Service

After having difficulty in booking I complained to the service manager on the lack of information I was give regarding on the service requirements of my car. Mathew returned my car and made the necessary booking/ collection of my car. Very pleased

Service

Always reliable.

Service

see above-not actually convinced they did anything in the 9.5 hours they had the car!

Service

A very big service was done and we were treated well.

Service

Extremely disappointed as they have ruined my car, doesn't drive properly since service and now I keep getting amber warning message saying drivetrain. Also was promised a call back re warranty query relating to a part on rear bumper but no call yet.

Service

Was told to arrive for 8:30 but then not seen until 9:10 and made late for an appointment that I eventually had to cancel and that lost me business. When explaining my frustration didn't feel anyone really cared at all about this.

Service

Came in with a adaptive headlight fault next day then car was fixed and ready to collect hassle free

Service

Prompt service, ring when they said they would, everything clearly explained

Service

I was not advised at the time of booking my service that I would have to pay insurance for the courtesy car, in addition to the fuel I had to put in to cover the minimum I had used this cost me £45 had I known I would have made different arrangements

Service

Staff treated me with respect and the service was carried out honestly and swiftly.

Service

Had difficulty in making an appointment for service and had to wait almost four weeks. As a result the mileage was 600 miles over the service requirement. Request to adjust rear parking sensor (too sensitive on rough roads) was not carried out.

Service

No follow up call and the issue I put the car in for has not been resolved.

Service

Friendly place

Service

Excellent customer service, very fast completion time great dealership!

Service

Not fixed first time and Sandal were aware of the problem and solution

Service

Excellent as always !

Service

The service manager completed the work as described, I was given a lift home very a very polite young man Kieran.

Service

It wasn’t a service but a tyre change and everything went smoothly and I didn’t have too long a wait.

Service

Service etc was again first class ,just took a little too long from first enquiry for booking to be able to get booked in for work to be carried out .

Service

As illustrated above. Motability Operations have paid for one set of keys for the vehicle as a gesture of goodwill, however, I was quoted in excess of £300.00 for the second set which of course we will have to have. Customer service?

Service

Polite,explained any question I had very professionally.

Service

I asked a technical question about SatNav, but there wasn't someone sufficiently qualified to answer it. Admittedly I'd only gone in to have tyres changed.

Service

The fitting of four new tyres was completed within the expected timescale whilst I waited in a comfortable quiet room with excellent refreshment facilities,TV and newspapers.

Service

Everything on time and car returned as promised.

Service

Work by another garage was corrected by BMW

Service

Work carried out very efficiently and courteously.Car was cleaned and valeted before I took it away.

Service

The service, MOT and repairs were all carried out to a high standard and the car was returned nicely cleaned and on time .

Service

each customer is treated as an individual - not just another number as is the case in mass market car sales

Sales

Good communication. Not pushy. Both John Ledwold & Stephen Thurman made the experience from start to finish very pleasant. Preview video of the car in the handover bay was a nice touch.

Sales

Stuart Ryman and Stephen Thurman continued to make the process a good experience. Delivery was made easier having completed financial documents away from the dealership.

Sales

5* customer service from start to finish. Delivery was earlier than expected and we were given a thorough demonstration on collection of the car.

Sales

Friendly, professional but not pushy. Understood my needs and hopes.

Sales

The service I received at Sandal BMW was second to none. All staff were friendly, helpful and knowledgeable about the products and the car is even better than I thought it would be.

Sales

Went smooth as always thanks to John . The spec colour and engine size where what I wanted and John found one. When I collect I arrived at the time allocated and again went smooth ' John is very knowledgeable with the brand and functions

Sales

One thing that I could have had within my experience would have been on the day of pick up to have my car in the showroom ready and waiting to be unveiled. There was a 67 plate car being cleaned I asked why mine wasn't there?

Sales

Everything explained as we've changed from manual to automatic Ashley had time and patience for us

Sales

The staff very knowledgeable and helpful without any pressure and nothing was too much trouble.