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ABOUT SANDAL WAKEFIELD.

Welcome to Sandal Wakefield BMW.

Latest News & Events

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WHAT A DIFFERENCE A DAY MAKES.

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Diagnostic Vehicle Technician - Wakefield

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PDI Technician - Wakefield

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Service Technician - Wakefield

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THE NEW BMW X5

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INTRODUCING… THE 8

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BMW Sales Executive - Wakefield

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BMW Showroom Genius - Wakefield

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MINI Sales Executive - Wakefield

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Sales Administrator (Maternity Cover) - Huddersfield

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Tyre Fitter - Wakefield

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THE BMW M5. BALANCE TAKES MANY FORMS.

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THE BMW M5. AVAILABLE AT 0% APR WITH BMW DIVIDE. Ts&Cs apply.

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THE BMW i3s AT A LOW 2.9% APR REPRESENTATIVE.*

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THE BMW i8 COUPÉ AT A LOW 2.9% APR REPRESENTATIVE.*

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THE BMW i8 ROADSTER AT A LOW 5.9% APR REPRESENTATIVE.*

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Sandal Sales Event

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Sandal Service Plan

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BMW Help: Recalls

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Sandal Buyers Event

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Future Day!

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Motability at Sandal Wakefield

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BMW i8 Roadster

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Impress with the new BMW Shadow Edition

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Pay Monthly Service Plan

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Brake Disc and Pad Offer

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BMW M Performance Video

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Sandal BMW Annual Golf Day

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BMW Vision 100

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Pre Registered Stock

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Sandal Wakefield - Bodyshop of the Year

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Sandal Wakefield - Electric Week

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Sandal Wakefield win Bodyshop Award

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Where Next?

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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THE BMW 4 SERIES. NOW WITH 0% APR ON IMMEDIATE DELIVERY VEHICLES.*

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THE BMW i3 AT A LOW 2.9% APR REPRESENTATIVE.*

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Meet the team

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Jason Carter

Head of Business
  • Years at the dealership 18
  • Years in the industry 27
  • Department Head of Business
  • Hobbies Watching and Coaching Football and spending time with family

Mathew Crowhurst

Sales Manager
  • Years at the dealership 10
  • Years in the industry 22
  • Department Sales
  • Hobbies Endurance Running and Cricket

Adam Clarke

Sales Controller
  • Years at the dealership 16
  • Years in the industry 21
  • Department Sales
  • Hobbies Golf

John Kuster

Group Used Car Manager
  • Years at the dealership 20
  • Years in the industry 20
  • Department Sales
  • Hobbies Cycling, Walking and Spending time with my Children

Stephen Thurman

Group Retail Manager Controller
  • Years at the dealership 12
  • Years in the industry 28
  • Department Sales
  • Hobbies Gardening, Spending time with the family and Football

Matthew Wood

Retail Manager
  • Years at the dealership 1
  • Years in the industry 12
  • Department Sales
  • Hobbies Clay Pigeon Shooting

Ashley Baldry

Sales Executive
  • Years at the dealership 10
  • Years in the industry 11
  • Department Sales
  • Hobbies Moto GP and Swimming

John Ledwold

Sales Executive
  • Years at the dealership 8
  • Years in the industry 15
  • Department Sales
  • Hobbies Spending time with the family

Stuart Ryman

Sales Executive
  • Years at the dealership 11
  • Years in the industry 13
  • Department Sales
  • Hobbies Skiing, F1 and travelling

Paul Bamford

Sales Executive
  • Years at the dealership 10
  • Years in the industry 19
  • Department Sales
  • Hobbies Playing Xbox

Ray Simpson

Sales Executive
  • Years at the dealership 11
  • Years in the industry 18
  • Department Sales
  • Hobbies Football, Eating out, Spending time with the family

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

All the staff were courteous from my initial call through to the service and subsequent collection of my car.

Service

I waited 3.5 Hours for a "Fast Lane Waiting" Oil Change and then they tried to Overcharge me.

Service

Always superb service

Service

Everybody very professional as expected from BMW.

Service

Vehicle received damaged to the door when I was in for a check up, instead of replacing the door or spraying it, they applied polish to the dent and scratch which has reappeared. So put in an insurance claim against the dealership

Service

Good service

Service

Everything explained, work carried out and done in time specified.

Service

Reassuring knowing genuine parts and lubes were used

Service

Very, waiting for the car is great for me

Service

Good service.

Service

Ask the operations director, I’m dealing with him now

Service

Reasoning given on the first question.In addition I had gone to the dealer previously to enquire regarding servicing was told to wait in the coffee area and left for over 30 minutes without contact , I left the dealership at that point.

Service

Everything can smoothly,great customer service

Service

Easy to book in, kept me updated and quick turnaround

Service

First class service but was disappointed that one of reasons I took the car to the garage was that the axels inside of the wheels had become rusty, but was told that these areas were not covered by the warranty. This car is only 1 year old, 3900 mls.

Service

Without being too over dramatic, Sandal BMW and parts/service person Tom (I think he was the manager) saved my life. Being without a car over a full weekend with three kids, work,football, dance classes and parties etc. would have been a nightmare.

Service

he MOT was done perfectly and it was easy to book

Service

Quality work done on my 3 series. I feel confident driving it knowing that it won’t fail on me.

Service

My tyre had a nail in it and was worried having to continue driving it whilst waiting a couple of days but I understand the tyre needed to be ordered.

Service

Efficient

Service

Good workmanship

Service

If I have problem with my car I have confidence that it will be sorted.

Service

Always happy with the service experience

Service

What more can I say than above. Less is more

Service

Good service

Service

Service advisor very happy to explain any queries/questions I had regarding my car and the service carried out.

Service

As I commented in the above question I've had issues in the past and the trust is being rebuilt between myself and the dealership but the service recently has been good ... I have just found that if I don't give 5 it won't let me complete survey

Service

Service carried out, no problems and car ready for picking up as agreed.

Service

All my expectations met

Service

First class service. No room for improvement

Service

Best service. Specially thanks to Ashley Baldry. Very helpful person.

Service

Sandal have always taken care of my BMW cars. Attention to detail regarding care of the vehicle and excellent customer support throughout.

Service

I needed an alloy wheel repair plus service and everything was done within the agreed timeframes and completed to a very high standard.

Service

Department opens at 8am but never seen until nearer 8.30Vehicle seldom ready for collection at pre-arranged time.

Service

I'll be completely satisfied if I'm able to get the vehicle I would like within the parameters I've set...

Service

Smooth process

Service

Reliable, friendly staff.

Service

I had an issue with one of my alloy wheels which I and my friends agree looks very much like a fault in the wheel. The garage were adamant it was damage. They sent pictures to BMW. Who also said it was damage. Everyone of my friends think it’s faulty

Service

Excellent service given.

Service

pleasant & efficient as usual

Service

Only thing is I was slightly charged higher than quoted on the phone but I didn’t complain.

Service

I wasn’t 100% impressed with the exterior and interior clean that my car was given post service.

Service

No surprises

Service

Everything needed done in a timely manner.

Service

Ultimately I was happy with my service, my only gripe I that whilst the technician identified the issue with the coating of my alloys I was asked to contact the BMW garage I bought the car from myself to see if whether repairs were under warranty.

Service

Overall very good but unable to get sat nav updated.

Service

Failed to re set the service indicator

Service

On time work, use of business centre to get some work done whilst waiting.

Service

did exactly what was required

Service

I didnt realise the waiting appointment at 2pm was anytime between 2 and 4 so didnt get away till after 4.30pm for an MOT

Service

I have serviced by BMW's in Sandal BMW for the last few years,(bought my current BMW from there) and have found the experience quite satisfactory. This time was no different.

Service

Efficient and helpful staff

Service

The whole process was very professional and well organised.

Service

Job done to my satisfaction

Service

courteous and informed services

Service

Everything went smoothly on the day but difficult to contact initially I tried phoning and emailing and had to wait too long for the appointment.

Service

A1 Top class polite service

Service

Good experience and informative

Service

Work was completed first time, on time

Service

Hassle free. Polite and efficient

Service

Poor service from Sandal BMW. Car required a replacement tyre and oil service. Price agreed of c £163 for tyre but told 2 days before appointment cost had increased to c £225. Waited for service - 1.5hrs later than agreed time.

Service

My name was misspelled the first time I brought the car in. I mentioned it this time and it's still wrong. It's Eyre not eyer.

Service

They looked at what the car needed rather than simply using the registration plate, Leeds and Harrogate told me wha it needed based on plates and a huge cost with no ability to tell me why or what they were doing.

Service

No health check on vehicle or communication of work done - very much we’ve done your service here are your keys bye

Service

No full vallet

Service

Service excellent and a very smooth transition

Service

Everything went smoothly. Courtesy car available. Couldn’t fault the service. Thank you.

Service

WHile you wait service which was done promptly

Service

Under cut the garage price where it was originally purchased

Service

Efficient check in and car delivered back on time

Service

Very helpful staff

Service

The car was due for collection at 4pm and I was on my way to collect at that time before receiving a call to say the car was ready.

Service

Very pleased but one small point: I was told the car had been cleaned outside and vacuumed inside. Neither the outside nor the inside had been touched. I’m not complaining but if you say it has been done, then that is what is expected.

Service

First rate service

Service

Nice comfortable area to wait, was looked after by Matt who has looked after me before, and has always provided good service and good explanations of what has been done.

Service

Every question I asked they had a answer which suited my needs and did everything there could to make sure I was happy

Service

Service was fine, friendly staff. However, problem with towbar eye cover which disappeared at MOT. I think BMW should replace but when I again mentioned it at this service it was referred to the manager and I haven’t heard anything since

Service

Staff very helpful.

Service

What I needed I was given

Service

Not everything goes to plan as one might like. But I have found Sandal to be courteous and polite. Communicative and helpful

Service

Excellent and friendly customer service and all the work/repairs that needed doing on my car were done on the day while I waited.

Service

Quickly an efficient service. Could have done with a nicer courtesy car and a better feedback on what service was carried out. I just assumed everything was fine because no one told me anything else.

Service

Sometimes get passed about departments when calling but always feel work is spot on

Service

Very efficient and friendly staff, I’ve been a customer for years and the service is good.

Service

Poor in every respect from staff to organisation

Service

Good attention to detail by all. All things I needed were provided in a timely and efficient manner

Service

Everytime we have a problem with the car They say it’s not included

Service

I felt the car was not quite running at its best before the service so they ran a diagnostic check and found a problem which was rectified immediately under warranty. The service itself was first class.

Service

They are always really helpful and provide very good customer service

Service

Managed to book my car in for service at a time that suited me

Service

Easy to book on line with very little wait for an appointment. Good communication throughout and car ready at the time requested.

Service

Trusted dealership and also happy with the service they provide.

Service

The service was excellent right from the day I booked in to the day I had the work carried out. Great customer service. ??

Service

Great service from steve who delt with me but as i said above i have to return

Service

Easily booked completed on time and good communication from staff

Service

Excuses and poor attitude towards recurring faults

Service

The work required was carefully explained, all staff I dealt with were friendly and very helpful.

Service

I was assured the tyre sensor problems were resolved following the dealer having a minimum of four opportunities, on one occasion I was sat waiting for 2.5 - 3 hours and as a disabled diabetic find this approach to customer service a disgrace.

Service

The car was booked in, I arrived on time and the service was carried out while I waited

Service

from booking in to collecting spot on

Service

I know my car is in safe hands.

Service

Proffessional and efficient

Service

Service was good however after my first service the car was fully valeted, on this occasion only the mats were vacuumed.

Service

Ready on time, competitive pricing

Service

Staff were polite and attentive very knowledgable

Service

Service was excellent from ordering to collection

Sales

Sales department were very helpful with all aspects of me buying the car.

Sales

Very professional team made experience very straightforward

Sales

GOOD SERVICE BY SALESMANN

Sales

Always well informed through every stage.

Sales

All the staff were very friendly and helpful making me feel very welcome constantly offering hot & cold drinks. The centre itself looks very classy, very clean to the highest standard and very inviting.

Sales

Richard was excellent, 5 star service

Sales

we were looked after very well and all stages

Sales

Very well looked after and every thing went smoothly John Ledwold kept us fully informed

Sales

Paul kept me in the loop regarding my cars whereabouts via email also letting me know arrival dates and organising a time. I was always welcomed with a smile and a latte and I also found Paul very approachable to ask regarding any queries.

Sales

The salesman Stuart Ryman has served me well over the years and continues to do so. He goes that extra mile to ensure everything is as it should be and a thoroughly enjoyable experience.

Sales

Nothing was too much trouble. John Ledwold answered all my queries and was invaluable in helping me configure the car to exactly how i wanted it.It makes a refreshing change to deal with people who actually listen to your requirements.

Sales

Staff were great, smart BMW centre. Will go back for my next one.

Sales

Showroom immaculate, hospitality first class, sales representatives exceptional.

Sales

Excellent service, efficient, informative, very helpful and friendly

Sales

Made to feel a valued customer by both Paul and the financial sales representative.

Sales

Such a wonderful and comfortable place to do business.

Sales

Stuart and Craig helped a lot and kept me informed of the progress with my order. Stuart made the experience exciting by sending us updates and videos.

Sales

Very friendly staff throughout the whole process of buying making for a very pleasant experience.

Sales

Really friendly staff. Did not try to control me too much, gave me time to think, and put a really great deal on the table

Sales

Great car

Sales

Excellent, excellent, excellent!!! John Ledwold was fantastic, 10 out of 10 for his knowledge, help, service, absolutely brilliant. Would highly recommend John and will be seeing him again when we next change our car.

Sales

Great all round experience from start to finish

Sales

As previously mentioned, staff were accomodating and helpful in every way possible. Very thorough with paperwork and options and also patient.

Sales

Please see answer one

Sales

Waiting times are kept to a minimum. However there is plenty to keep you occupied if you have to wait. There is lots of facility/space for you to do some work if required (ie desk space / tea and coffee / Wi-Fi etc).

Sales

Completely satisfied would recommend to anyone

Sales

salesman and service excellent

Sales

Never had any problems with BMW’s sandal

Sales

Exceptional customer service throughout.

Sales

Everything went perfectly and the salesman knew everything I needed to know and was very helpful