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ABOUT SANDAL WAKEFIELD.

Welcome to Sandal Wakefield BMW.

Latest News & Events

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BMW Showroom Genius - Wakefield

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MINI Showroom Genius (Host)

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Diagnostic Vehicle Technician - Wakefield

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PDI Technician - Wakefield

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Service Technician - Wakefield

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BMW Sales Executive - Wakefield

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BMW Retail Manager - Wakefield

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Service Advisor - Wakefield

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MINI Sales Executive - Wakefield

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Corporate Sales Manager - Wakefield

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Part-Time CRM Executive - Huddersfield

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Motability - £400 Cashback

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BMW Sales Manager

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Easter Opening Hours 2019

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Part-Time Sales Administrator

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Back to School! We visit Ossett South Parade Primary.

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The BMW 118i M Sport Shadow Edition £299 Offer

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THE NEW BMW X5

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INTRODUCING… THE 8

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Sandal Sales Event

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Sandal Service Plan

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BMW Help: Recalls

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Sandal Buyers Event

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Future Day!

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Motability at Sandal Wakefield

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BMW i8 Roadster

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Impress with the new BMW Shadow Edition

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Pay Monthly Service Plan

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Brake Disc and Pad Offer

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BMW M Performance Video

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Sandal BMW Annual Golf Day

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BMW Vision 100

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Pre Registered Stock

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Sandal Wakefield - Bodyshop of the Year

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Sandal Wakefield - Electric Week

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Sandal Wakefield win Bodyshop Award

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Where Next?

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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THE BMW M140i.

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THE BMW 1 SERIES.

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BMW Connected Drive.

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BMW Genius

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Meet the team

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Jason Carter

Head of Business
  • Years at the dealership 18
  • Years in the industry 27
  • Department Head of Business
  • Hobbies Watching and Coaching Football and spending time with family

Mathew Crowhurst

Sales Manager
  • Years at the dealership 10
  • Years in the industry 22
  • Department Sales
  • Hobbies Endurance Running and Cricket

Adam Clarke

Sales Controller
  • Years at the dealership 16
  • Years in the industry 21
  • Department Sales
  • Hobbies Golf

John Kuster

Group Used Car Manager
  • Years at the dealership 20
  • Years in the industry 20
  • Department Sales
  • Hobbies Cycling, Walking and Spending time with my Children

Stephen Thurman

Group Retail Manager Controller
  • Years at the dealership 12
  • Years in the industry 28
  • Department Sales
  • Hobbies Gardening, Spending time with the family and Football

Matthew Wood

Retail Manager
  • Years at the dealership 1
  • Years in the industry 12
  • Department Sales
  • Hobbies Clay Pigeon Shooting

Ashley Baldry

Sales Executive
  • Years at the dealership 10
  • Years in the industry 11
  • Department Sales
  • Hobbies Moto GP and Swimming

John Ledwold

Sales Executive
  • Years at the dealership 8
  • Years in the industry 15
  • Department Sales
  • Hobbies Spending time with the family

Stuart Ryman

Sales Executive
  • Years at the dealership 11
  • Years in the industry 13
  • Department Sales
  • Hobbies Skiing, F1 and travelling

Paul Bamford

Sales Executive
  • Years at the dealership 10
  • Years in the industry 19
  • Department Sales
  • Hobbies Playing Xbox

Ray Simpson

Sales Executive
  • Years at the dealership 11
  • Years in the industry 18
  • Department Sales
  • Hobbies Football, Eating out, Spending time with the family

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

When I purchased the car I am certain the first service was free that's I went ahead and bought a second new car from you ,that's why I am somewhat dissatisfied.

Service

My car always feels like it's new again, servicing is excellent, the car gleams inside and out

Service

The service was carried out quickly. Tom kept me very well informed as I had traveled a few miles and was waiting for the car to be done

Service

a pleasure to visit, stress free

Service

Liked the short video sent to demonstrate problems with my tyres and the option to rectify this straight away.

Service

Great service and honest

Service

Car serviced ahead of schedule

Service

After diving 15 miles in a courtesy car, the tyre had gone flat. The dealership then tried to male me pay for the tyre.

Service

Went over and above my expectations

Service

I thought the reception was unfriendly and not helpful

Service

No problems car picked up notified when dropping off .

Service

Booking & dropping off is so easy & helpful. Just wish they'd wash & vac inside! Always travel back from London to use dealership, previous 2 occasions car returned unclean.

Service

Excellent dealership. Very friendly, helpful and brilliant service

Service

Full explanation of the state of my car and what had been completed.

Service

As previous answer

Service

Good but a bit shocked to get there and then find my service was £500!!

Service

Everything you want from an established company , from the reception staff , the work carried out and the notification of collection

Service

More available appointments where BMW can collect and return the vehicle would be more useful. It is extremely diffiicult to have to drop off and then re-collect the vehicle during a working week.

Service

because at the end of the service the man came to me and said mr Beaumont your keys your cars ready not saying what as been done no paper work nothing I am a ex mechanic I like to get this info on the car I drive

Service

I liked the opportunity to have a timed slot. Arrangements easily made and service carried out to time and scope discussed. Washed on completion, which was appreciated.

Service

Steve Stunt kept us well informed of the status and cost of all work being completed.

Service

Did not find it any better or worse than other dealers I have previously had with Audi or Honda or Ford

Service

20min wait to collect car despite other people arriving after & being sorted.Service advisor on call hold to BMW came and told me but just reinforced that was more important than customer.Service book left on seat but not stamped so had to drive back

Service

Dealt with quickly and courteously

Service

No issues have arisen for me so very happy with Stuart the sales advisor as he knows what I want and does not try pushing things on you. (On a side note you need to sort the service side out as you are NOT competitive and should be looked into)

Service

Car running smoother and more economically than before service.

Service

Easy to book in and carried out quickly with good communication before and during.

Service

As above. This service seems genuine

Service

No issues at all

Service

I purchased my car from stratstone Leeds the staff were excellent there specially Ranjit, and Jonathon

Service

Only brake fluid and warranty check so not too much to comment on. Only disappointment was inability to remove tyre valve caps so pressures not checked - supposedly too tight but I removed 2 by hand???

Service

Spoke to your colleague that was sorting out my x1, about a f56 mini roof decal and fitment which was done fine. The only thing I was shocked about was the hourly rate you charge for fitting it at £165 hour. Every thing else was Fine.

Service

The Service Section were not as polished or professional as the Sales Section. There appeared to be a less helpful attitude.

Service

I booked my car in to have summer wheels and alloys put back on. They had been in storage with BMW since November. Although my car had been cleaned inside and out the state of the alloys and tyres was dreadful. I only noticed this when I got home.

Service

As stated above the work was outlined prior to handing over vehicle and completed as stated.

Service

Tom kept me informed during the day. The problem with a way forward was explained and the issue resolved.

Service

My car did not get the servicing on time.

Service

Good efficient service.

Service

As above, although all the staff are very friendly and helpful I would use you again but request you don't clean my car.

Service

Every time I called to book a service there was nobody on the service desk. The advice was to come in and book an appointment. The reception staff started serving me then decided to take phone calls. Not a very personal experience.

Service

Well looked after at the dealership. Kept me informed. So much better than Stratstone in Leeds.

Service

All good apart from not being able to rectify a squeak on the brakes, being told it's just how it is with the performance brakes. I don't expect to buy and pay for such a high quality brand and it to squeak, quite embarrassing!! BMW SORT IT OUT

Service

Bit of a mix up with the service times, but the centre were very apologetic and it was a genuine mistake so no harm done

Service

Much better experience this time than the last when the car was in for a recall.

Service

Very good staff, although impression was given courtesy cars would not be provided, however just need to be requested further in advance. This was not clear when booking in, but was sorted with a driver to give me a lift home.

Service

No problems at all.

Service

Simple, quick and easy. Complimentary drinks and comfortable waiting area

Service

After dropping the car off at 8am and picking it up at 5pm, the car was still not ready, we had to wait another 30 minutes.

Service

Waited while work carried out and this wait was kept to a minimum.

Service

See note above. I would add that the brake pads looked new and the MOT technician should perhaps have checked who did the work on the cars wheels resulting in the two faults detected.

Service

Very professional

Service

Problem was solved

Service

First class

Service

Polite staff

Service

Quality service

Service

Fault rectified after car kept in overnight.

Service

Very pleased with service and promptness and courtesy

Service

I had to wait 5 months before getting the job done. Unusual for Sandal

Service

I went for a BMW Genius handover with Andy Burton. This was very enlightening and helpful. I also met up with my sales exec, Ray Simpson to purchase a Service plan. Again this was dealt with quickly and professionally.

Service

Very friendly staff and efficient servicing

Service

Car booked in for service and MOT to accommodate my day and ready to time for pick up.

Service

The work, a service and MOT was carried out reliably and I was well informed about progress and updated with a full report on conclusion, albeit only a couple of minor recommendations, which reflects the past good servicing.

Service

Initially I had to make several phone calls to find out what was happening with my vehicle and despite leaving several messages my calls were not returned.

Service

No problems

Service

Good experience for my most recent visit but had problems previously

Service

I would have been completely satisfied if sandal would have been able to provide me with a courtesy car when my service turned into warranty workand my car was not available to me over the weekend

Service

I appreciate the costs to run a garage as I have worked in the trade for over 40 years but I fell that over £300 for a first service is expensive

Service

All issues sorted asap

Service

Would have been higher score had it not been for a 2 week wait for a service slot & difficulty in being able to contact service reception in the first instance to make an appointment. Appears to be a lack of resource.

Service

A little frustrating that the only fault with the car was not repaired during the visit, requiring a further visit on the day, another phone call and a further day without my car next week

Service

As only went for an MOT and brake fluid change I am fairly happy with the work. I raised some concerns about work done at another sandal dealership and expected the issue to be resolved unfortunately the same issues is still there.

Service

Please see above. After 11/2 hours someone gave us a useless update that they were 'waiting for a technician to become free'. Dreadful experience.

Service

The fault has actually been made worse

Service

Very professional, knowledgable and friendly.

Service

Quick service.

Service

The problem with the clunking noise was not fixed.

Service

all staff are very helpful

Service

John and Craig had all the information I needed to make my decision and they helped me understand everything. John was very clear and I enjoyed negotiations to make sure it wad right for all of us.

Sales

I have bought cars from Sandal BMW previously and in particular have had a good experience from the same sales executive Ashley Baldry. He's an ok guy, keeps things simple and knows what he is talking about.

Sales

BMW kept us up to date with new cars progress from order to delivery. All my queries were dealt with promptly and pleasantly. After sales queries dealt with very efficiently by John Ledwold.

Sales

Just the overall experience - didn't feel hassled as I have in the past when buying cars.

Sales

Great staff

Sales

Disappointed that the arrival of new car and the pick up of my old did not coincide with each other- had to pay over £80 to insure the old car for a week.

Sales

I have dealt with Stuart Ryman at Sandal BMW Wakefield for 10 years. He is knowledgable, totally professional, friendly and we can have a laugh together. He is 100% honest and straightforward to deal with and keen to make sure everything is right.

Sales

Everything went smoothly. Was kept informed off everything

Sales

A pleasurable visit from start to finish

Sales

Stuart Ryman, who we have dealt with for many years, is so professional and friendly, and because he knows the products so well can help you make the best decision. I would recommend him, and have recommended him to family and friends.

Sales

Great service for 30 years for us

Sales

As above, very helpful and professional service and really pleased with my new car and the deal on offer.

Sales

If I could give 10 stars I would give it, my Motability specialist was amazing

Sales

Again friendly and efficient

Sales

The salesman was professional during the purchase period, but after the deal was agreed he was slow at giving me updates on the build & delivery of the car. For some unexplained reason I never received the promised E mailed updates from BMW

Sales

They did give a refund of the head up display and £500 service package but there is a basic design fault which should have been rectified. I thing health and safety would not pass the vision for driving as perfect .

Sales

I didn't like the customer service I recieved. I wasn't updated on the status of my car and had to chase BMW to give me an update. The car didn't arrive when they said it would. I wasn't given a full tutorial of my car and had to read the manual.

Sales

each customer is treated as an individual - not just another number as is the case in mass market car sales

Sales

Good communication. Not pushy. Both John Ledwold & Stephen Thurman made the experience from start to finish very pleasant. Preview video of the car in the handover bay was a nice touch.

Sales

Stuart Ryman and Stephen Thurman continued to make the process a good experience. Delivery was made easier having completed financial documents away from the dealership.