Assistant Service Manager



30 June 2021

Are you perceptive? Good at planning and organising? Do you remain calm under pressure, provide realistic solutions when faced with problems and in doing so, actually help someone?

Sandal BMW/MINI Huddersfield are looking to recruit an Assistant Service Manager to support the Service Manager drive forward customer service levels and performance. This is a great opportunity for an existing Assistant Service Manager, or an established Senior Service Advisor/Service Controller, who is ready to take the next step in their career with a prestige brand.

The Service Department at Sandal Huddersfield is a fast moving facility with a 20 bay Workshop, Bodyshop, Tyre Bay, Valet Bay and MOT facility. We are looking for a candidate with the potential to add value and contribute to the ongoing success of the company. You will be a confident professional who has an ability to plan ahead and maintain good levels of communication with team members and other departments alike.

Sandal will provide an in depth training programme that will allow the successful candidate to take charge of key areas of the department, organising their staff and ensuring that our business objectives are achieved.

The importance of this key role is paramount to Sandal; being one of only a few privately owned BMW/MINI Retailers in the country, our aim is to deliver a premium service to our customers.

Reporting directly to the Service Manager you will be responsible for:

  • Monitoring, maintaining and further developing operating systems and standards
  • Ensuring our business potential is maximised
  • Maintaining and improving Customer Satisfaction levels.
  • Coaching and developing members of the Service Department.

Previous retail motor industry experience at dealership level is essential, as is a full driving licence.

If you are an enthusiastic, organised, and professional person who wants to join a privately owned BMW/MINI Retailer dedicated to delivering exceptional customer service, please apply with a full CV and covering letter stating why you should be considered for this key role.