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Staff etc are excellent
Local company that always makes an effort
Everything was fine despite the Covid threat to us all.
Everyone very helpful, and fast.
Great service from the team at Wakefield. Took good care of my car in hard times.
Everything I needed, was done to the usual BMW highest standards.
Always first class service
Everything about this visit was perfect.
See above answer
As mentioned above
The service was carried out on the time they specified
Put us in early so we wouldn't have to wait long as we are still shielding very thougjtful
I was very impressed with COVID precautions.
Car finish on time
Done a good job of changing the car's battery. Car was returned in good condition. They did exactly what they said they would do and my car was ready as promised. No issues since the car has been returned to me.
Car returned at time stated and full explanation of work done
Excellent service and on time, love BMW!
a problem with oil filter ? a new one supplied fitted same day
I was kept informed throughout the service
If ever any problems they are immediately sorted without hesitation
Helpful, quick and supportive
Allowing for the restrictions the service was first class. Staff were very good and the car was serviced on time. I do miss the valleting of the vehicle that used to be part of the service.
Quick, competent, dependable and quality mechanical work
Very impressed with the level of care to adhere Covid restrictions.
Prompt action and follow-up.
Information given could have been clearer but not complaining
Work done explained and kept informed on progress
Straightforward, clear procedure outlined in email beforehand and a phone call 2 days before the appointment from Sandal BMW all done in a reassuring and appropriate manner. Jordan was very good and helpful.
Professional and service with a smile
Very efficient service
Despite lock down and covid restrictions I felt safe and looked after
Sandal Motors can always be relied on for a good experience, I have been a customer for around 30 years because of the good service provided
Everything was smooth and efficient, staff were very helpful.
Everything was completed
All jobs carried out and informed throughout process
Excellent service. All of the work was completed within the time frame specified and at the estimated price.
Easy and convenient
Efficient. Helpful. Quality
They did exactly what I asked
From reception to service personnel helpful and professional. .
No problems were detected, so very pleased.
No cause to complain
The staff were flexible enough to accommodate our requirements at short notice.
The problem was solved promptly only two days after raising the problem with one of your service managers Steve Strutt , I have found him to be extremely helpful, pleasant and the best advisor l have come into contact with at Sandal.
general experience, no hard sale and very professional
Very helpful, timely and welcoming.
On time and ready to collect car when you it would be.
Efficient and on time
Contacted BMW Sandall Wakefield, arranged for remedial work to be carried out. Work carried out on arranged time and date. Very satisfied.
Excellent as always
Telephoned to make an appointment and made a booking for the next working day. The car was dropped of in a covid safe manor and was ready on time with good communication from Steven Strutt.
Excellent service from booking to service given COVID situation and completed on time with no issues Well done to all involved
Even when there are things I do not understand and need clarification, everything explained very well.
Safe environment, well organised covid safe systems in place including key drop off and one way system.
We didn't feel pushed to purchase the car. We were provided quotes for the spec we wanted and given time to make our choice with no pushy sales talk.
We were looked after very well by Stuart and the whole team.
good customer relations and prompt reply to queries about when car was available for pick up
Excellent service from the team
Ashley who sold us the car was polite, professional and explained everything about the cars. It made buying a car a pleasure!
The sales representative I dealt with was very helpful and always kept me up to date and resolved any queries.
Andy Jordan knows his stuff and nothing was too much trouble.
Sandall Wakefield were excellent all round. Everyone was very professional and I enjoyed the process
Nothing was to much trouble
very knowledgeable and helpful staff who go that extra mile to answer any question
Stuart kept me well informed and I was extremely happy when collecting my car to drive away in.
Ashley, was extremely helpful and knowledgeable, car arrived earlier than expected.
There's nothing I'd change
Given the current pandemic Sandal Wakefield went to every possible length to make the purchase and delivery of the car easy.
Even with the current Tier 3 restrictions, the service was personal and very professional when we took delivery. All paperwork was ready and we were able to leave within an hour of arriving at the dealership.
I have dealt with Ray Simpson for some years now, he always delivers excellent service and follow up. Although we have moved out of the area since our previous purchase, we never thought of going elsewhere as we knew Ray would look after us.
The full experience was fantastic. I dealt with Patrick at Sandal who made it so easy and comfortable. I didn't feel pressured into the sale or any additional costs unlike other dealerships I visited!
Sandal BMW great especially Ray & Stephen who we have bought 3 previous cars from over the last 14 years
Never got to drive the car before purchasing, covid and licence restrictions so not dealers fault really.
Kept me up todate
Covid guidelines were adhered to. The centre was very clean and staff were efficient.
They could not have been more helpful. They kept me up to date and I felt really safe with all the Covid protections that were in place. Very friendly and knowledgeable staff