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ABOUT SANDAL WAKEFIELD.

Welcome to Sandal Wakefield BMW.

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Meet the team

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Paul Hartley

Sales Manager
  • Years at the dealership 1
  • Years in the industry 16
  • Hobbies Running, Cricket and Football

Adam Clarke

Sales Controller
  • Years at the dealership 19
  • Years in the industry 26
  • Hobbies Charity Work for Norton & Malton Lions

Stephen Thurman

Group Business Manager
  • Years at the dealership 14
  • Years in the industry 34
  • Hobbies Gardening, Park Runs & Travelling

John Kuster

Used Car Manager
  • Years at the dealership 22
  • Years in the industry 22
  • Hobbies Cycling, travelling around Italy, Rugby

Craig Linch

Retail Manager
  • Years at the dealership 9
  • Years in the industry 11
  • Hobbies Clay pigeon shooting, watching live bands

Amy Crann

Retail Manager
  • Years at the dealership 1
  • Years in the industry 6
  • Hobbies Travel and Yoga

Ben Johnson

Retail Manager
  • Years at the dealership 1
  • Years in the industry 8
  • Hobbies Going to the gym, Travelling

Ashley Baldry

Sales Executive & Motability Specialist
  • Years at the dealership 13
  • Years in the industry 14
  • Hobbies MotoGP, Swimming

Andy Jordan

Sales Executive & Motability Specialist
  • Years at the dealership 1
  • Years in the industry 19
  • Hobbies NFL, Indie music

Ben Dickinson

Sales Executive
  • Years at the dealership 2
  • Years in the industry 2
  • Hobbies Snowboarding, Golf

John Ledwold

Sales Executive
  • Years at the dealership 10
  • Years in the industry 20
  • Hobbies Walking

Paul Bamford

Sales Executive & Motability Specialist
  • Years at the dealership 13
  • Years in the industry 16
  • Hobbies Cycling, Swimming, Xbox

Ray Simpson

Sales Executive
  • Years at the dealership 13
  • Years in the industry 21
  • Hobbies Liverpool FC - Champions of Europe

Stuart Ryman

Sales Executive
  • Years at the dealership 14
  • Years in the industry 16
  • Hobbies Skiing, Football

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Excellent service

Service

Great service at a competitive price.

Service

Service was clearly explained on the day.

Service

Got exactly what I asked for in a timely fashion with no hidden costs

Service

It met my needs

Service

On time, honest and thoughtful

Service

Tom Clarke, my advisor, is simply great.

Service

From entering showroom receptionist very pleasant and helpful. Mathew very thorough when going through service had time to listen and explained everything in detail

Service

I was quoted a price and that was exactly what l paid. No nasty surprises.

Service

Detailed video presentation backed up with clear explanations from my service advisor

Service

Although my issue persisted when the vehicle was returned, it was my own fault for only allowing a few hours for diagnosis etc. The car is going back soon for hopefully the issue fully fixing. Plus the video you guys send is a really nice touch.

Service

Service carried out in accordance with instructions.

Service

All work done to a great standard.

Service

Car in and all done within 2 days! Fab service,all friendly people and great service!

Service

Very satisfied, a professional and friendly service.

Service

All good.

Service

My transmission issue was fixed within 24 hours. This included ordering new parts. Also they did their best as my warranty was about to expire.

Service

Quality experience

Service

BMW sandal always give good service with a smile

Service

Extremely professional and excellent, knowledgeable technicians. Work done to a high level.

Service

I did have a service. A body part was replaced under warranty because it was cheaper to fit a new part than to repair the existing part

Service

Everyone was polite and professional and phoned to let me know when the service was complete.

Service

The staff are always professional and they give a first class service.

Service

Delivered as promised, no issues.

Service

As above service manager always comes to see you before vehicle is driven to ask if all is good

Service

Kept informed at every stage

Service

Good service staff so polite and helpful

Service

Great service from start to finish

Service

Good service

Service

Good service

Service

No issues or problems

Service

all ok

Service

I wouldn't take my BMW to any other garage. Great service, lovely staff and always made to feel a valued customer!

Service

As before

Service

Extremely satisfied, good service, friendly warm welcome.

Service

The issue was dealt with straight away.

Service

Service was as expected... excellent.

Service

Great to see the video explaining what was being done and the condition of the car.

Service

They have sorted out the issues they can but are let down by BMW

Service

What you would expect from a premium garage

Service

Even in lockdown the proceed was efficiently carried out in a customer friendly and timely manner.

Service

As expected

Service

Everything was completed within the specified timescale. Personnel were helpful and welcoming, and make great attempts to keep visitors safe (due to Covid).

Service

From booking to collection, great service.

Service

Everyone did a good job

Service

Reporting is always very good and it's never been an issue getting minor issues sorted

Service

Very efficient from start to finish . Work carried out on time and as expected

Service

Just what I would expect from a very Professional outfit.

Service

As always, 1st class service from Sandal Wakefield.

Service

quick service and sorted everything asked for

Service

as previous

Service

As above.

Service

Ditto see above.

Service

Excellent service

Service

Everything completed as specified at a cheaper price than quoted. Service team are always accommodating & will go out of their way to ensure they deliver a quality service.

Service

As stated above

Service

The service was fine

Service

Again, staff very helpful and friendly. Nothing too much trouble

Service

Polite and helpful staff providing an excellent service

Service

The ultimate goal was achieved without any fuss.

Service

As above

Service

As above

Service

As it says completely satisfied

Service

All. Convenient. Easy

Service

Nothing from this visit to be dissatisfied about

Service

Again the repair was done within 48 hrs and a courtesy hire car was provided under warranty

Service

Local company that always makes an effort

Service

Everything was fine despite the Covid threat to us all.

Service

Staff etc are excellent

Service

Everyone very helpful, and fast.

Service

Great service from the team at Wakefield. Took good care of my car in hard times.

Service

Everything I needed, was done to the usual BMW highest standards.

Service

Always first class service

Service

Everything about this visit was perfect.

Service

See above answer

Service

The service was carried out on the time they specified

Service

As mentioned above

Service

Put us in early so we wouldn't have to wait long as we are still shielding very thougjtful

Service

I was very impressed with COVID precautions.

Service

Car finish on time

Service

Done a good job of changing the car's battery. Car was returned in good condition. They did exactly what they said they would do and my car was ready as promised. No issues since the car has been returned to me.

Service

Car returned at time stated and full explanation of work done

Service

a problem with oil filter ? a new one supplied fitted same day

Service

Excellent service and on time, love BMW!

Service

I was kept informed throughout the service

Service

10/10

Service

If ever any problems they are immediately sorted without hesitation

Service

Helpful, quick and supportive

Service

Very accommodating

Service

Allowing for the restrictions the service was first class. Staff were very good and the car was serviced on time. I do miss the valleting of the vehicle that used to be part of the service.

Service

Quick, competent, dependable and quality mechanical work

Service

Very impressed with the level of care to adhere Covid restrictions.

Service

Amazing

Sales

Excellent service

Sales

Really made to feel like a valued customer

Sales

I have had a good relationship with my dealer (Sandal BMW Wakefield) and Stuart Ryman, Salesman, for the last 12 years. He's courteous and extremely professional. We're able to share a good laugh too. I've always got exactly the car/spec I wanted.

Sales

From start to finish they were comprehensive and no question was unanswered.

Sales

It was as good as it always is. Kept updated and informed of progress of the order. Very professional with a light touch.

Sales

No hassle sales experience with no pressure, happy with part ex value and good test drive available. Excellent communication from sales executive (John Ledwold) while waiting for my new vehicle, and all questions answered fully, in a timely manner

Sales

Andrew Jordan kept me updated and worked with me to purchase exactly what I wanted.

Sales

Apart from the restrictions covid 19 has brought a very good service provided

Sales

Everything progressed smoothly and to schedule, even with the world as it is at the moment.

Sales

The covid situation took away the personal touch, Not being able to visit the showroom in the normal way.

Sales

Excellent product knowledge, very responsive and professional

Sales

We didn't feel pushed to purchase the car. We were provided quotes for the spec we wanted and given time to make our choice with no pushy sales talk.

Sales

We were looked after very well by Stuart and the whole team.

Sales

good customer relations and prompt reply to queries about when car was available for pick up