Loading...

ABOUT SANDAL WAKEFIELD.

Welcome to Sandal Wakefield BMW.

Latest News & Events

Show me

0 items found Done

No news found with your current search criteria.

Receptionist

Read

Sandal Luxury Event Information

Read

Corporate Sales Manager - Wakefield

Read

MINI Sales Executive - Wakefield

Read

Warranty Administrator - Huddersfield

Read

Part-Time CRM Executive - Huddersfield

Read

Panel Technician - Wakefield

Read

PAY MONTHLY SERVICING

Read

Enjoy a complimentary day out at a National Trust place in our all-electric BMW i3.

Read

BMW Showroom Genius - Wakefield

Read

BMW Sales Executive - Wakefield

Read

BMW Retail Manager - Wakefield

Read

Motability - £400 Cashback

Read

Easter Opening Hours 2019

Read

Back to School! We visit Ossett South Parade Primary.

Read

THE BMW 1 SERIES.

Read

The BMW 118i M Sport Shadow Edition £299 Offer

Read

Sandal Sales Event

Read

Sandal Service Plan

Read

BMW Help: Recalls

Read

Sandal Buyers Event

Read

Future Day!

Read

Motability at Sandal Wakefield

Read

Impress with the new BMW Shadow Edition

Read

Pay Monthly Service Plan

Read

Brake Disc and Pad Offer

Read

BMW M Performance Video

Read

Sandal BMW Annual Golf Day

Read

BMW Vision 100

Read

Pre Registered Stock

Read

Sandal Wakefield - Bodyshop of the Year

Read

Sandal Wakefield - Electric Week

Read

Sandal Wakefield win Bodyshop Award

Read

Where Next?

Read

What type of BMW Engine is right for you?

Read

BMW xDRIVE.

Read

What is BMW Connected Drive?

Read

What is a BMW Genius?

Read

BMW Summer Event

Read

Meet the team

0 items found Done
  • No filters have been added

No news found with your current search criteria.

Jason Carter

Head of Business
  • Years at the dealership 18
  • Years in the industry 27
  • Department Head of Business
  • Hobbies Watching and Coaching Football and spending time with family

Adam Clarke

Sales Controller
  • Years at the dealership 16
  • Years in the industry 21
  • Department Sales
  • Hobbies Golf

John Kuster

Group Used Car Manager
  • Years at the dealership 20
  • Years in the industry 20
  • Department Sales
  • Hobbies Cycling, Walking and Spending time with my Children

Stephen Thurman

Group Retail Manager Controller
  • Years at the dealership 12
  • Years in the industry 28
  • Department Sales
  • Hobbies Gardening, Spending time with the family and Football

Ashley Baldry

Sales Executive
  • Years at the dealership 10
  • Years in the industry 11
  • Department Sales
  • Hobbies Moto GP and Swimming

John Ledwold

Sales Executive
  • Years at the dealership 8
  • Years in the industry 15
  • Department Sales
  • Hobbies Spending time with the family

Stuart Ryman

Sales Executive
  • Years at the dealership 11
  • Years in the industry 13
  • Department Sales
  • Hobbies Skiing, F1 and travelling

Paul Bamford

Sales Executive
  • Years at the dealership 10
  • Years in the industry 19
  • Department Sales
  • Hobbies Playing Xbox

Ray Simpson

Sales Executive
  • Years at the dealership 11
  • Years in the industry 18
  • Department Sales
  • Hobbies Football, Eating out, Spending time with the family

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

It's just the price that impacted this score.

Service

Prompt and courteous service

Service

It was easy to book a service at a convenient time to me. It was ready to collect when promised, they had completed everything required, it was clearly explained to me what they had done, answered my questions and it was slightly cheaper than quoted.

Service

Good service. Reasonable prices for a dealership. Equipped customer waiting area. Able to book through the Connected app

Service

Always expect the Vehicle status reset & has been in the past. Had new rear brake pads fitted, it wasn't reset. - Disapointed. I asked if the new tyre that was required for the rear could be put on the front & was told it would be. It wasn't.

Service

Dealt with recall problem at a time suitable to me. Quick and easy drop off and collection

Service

Fast, efficient and polite

Service

Good caring people - interested in you as a person not just as a

Service

Service on the car was fine. Disappointed in having to leave a £20 note as deposit on the fuel, especially after the damage that Sandal BMW caused to my car during the previous visit. This doesn't happen at other garages...

Service

Sander motors wakefield are always customer friendly and professional

Service

When car 1st booked in on arrival was told would need to rebook as needed more time for the job in hand. Inconvenient!! However on 2nd time all went very efficiently.

Service

Good service, no drama

Service

Overall I was extremely satisfied with the service I received however when I received the car there was a defect with the drivers door wing mirror.

Service

Even though my car advised service was due, after about an hour of waiting I was advised that the service wasn't due only a brake oil change who was carried. I now have to book the car in again for the service another time consuming trip.

Service

Very helpful staff

Service

Happy with work carried out

Service

Great service, friendly people. The only thing that let it down was a black mechanic's handprint on one of my rear cream leather seats.

Service

Steve Strutt is professional, knowledgable and kind. Always a pleasure when dealing with service matters

Service

As Sandal's marketing team state "Privately owned putting the customer first". Sandal BMW Wakefield are first class, why would i travel from York to Wakefield, because they are not part of major motor group. Long may this continue.

Service

9.30 appointment made. At 11am I had to ask when tyre change would be done as I had another appointment. Was advised there is a 2 hour window for the work. Would have preferred to know that when booking.

Service

Picked me up and to collect car, all staff nice and friendly. Felt personal

Service

I had requested to change the default settings of various modes on my vehicle but not a single one was able to be adjusted. I think BMW ought to build more flexibility into the Service Settings so that vehicles can be tailored to owner requirements

Service

Excellent service as always from Tom

Service

The only problem I had was that my car was washed before I took it back which I normally appreciate but on this occasion the car hadn't been dried/polished properly so looked worse that before it was washed.

Service

Sandal have proved to be very customer focused, a characteristic which in reality is sadly missing in much of the auto trade.

Service

Nice welcoming, friendly and speedy service.

Service

Feedback taken by the team and actions always seen

Service

Efficient and polite

Service

Car cams back looking brand new

Service

Service superb as normal with my car valeted inside and outside and price wise was a lot more value for money than Sytners of Sheffield.

Service

Prompt and explained and courteous

Service

Great service as always

Service

The service was done quickly with no fuss. I rang up on the Fri and was booked in for the following Mon after work for 2hr waiting appointment .

Service

Always do a great job with my car whatever is required

Service

For the same reasons as stated above

Service

Very detailed review of service. Extra care and recommendations of vehicle services and point to look out for.

Service

It's true

Service

I was very satisfied!

Service

Excellent service

Service

Wheel insurance product sold is not adequate enough. They refer you too a third party and can't do the job required. The BMW job isn't any good on the wheel refurb either.

Service

I was able to hire a courtesy car for the day at a minimal cost which is vital when you only have one car. I was dealt with very efficiently by the technician.

Service

After the service the car drives better

Service

The car was collected from our home for the service. The staff are always very helpful, knowledgable and pleasant.

Service

They wanted me to to take a loan car and leave my car. They lied and said the service takes 3 to 3.5 hours, it's 40 minute to drive from my home so I would rather have waited. However, I had to take the loan car and they charged me £18 for loan car

Service

As above ,had bmw cars for thirty years this will be the last

Service

I don't like the current system used to book vehicles in as you don't deal with the service department at Wakefield directly. The last two times I have been in, the wrong work is planned and courtesy card have not been available as promised.

Service

my statement set out above

Service

BMW sales assistant was ok. Vehicle required a new windscreen (cost nearly £1500) but vehicle returned unwashed, despite being assured it would be washed. Reason given, they didn't want to wet a car with a new windscreen but even the inside was dirty

Service

Good feed back / hand over,car ready on time and running well after service.

Service

customer care and attention to all customers big or small and an overall feeling of trust and genuine customer consideration

Service

Ease of booking by phone sand satisfied with arrangements to collect and return car

Service

Hit has taken 4 attempts to fix the water leak in the boot

Service

Full explanation of what needs to be completed and the expected completion time.

Service

Solved my issue

Service

Staff friendly and helpful

Service

Work appears to have been carried out in accordance with that requested at the price quoted for first service & alignment check. Warranty work also completed however there is evidence of damage having been caused to the rear valance of my car.

Service

Fantastic customer service. Always happy to help

Service

nothing to much trouble what ever service you require

Service

Everything that needed doing was done with ease and completed when it needed to be.

Service

Kept informed.

Service

Service took only 2 hrs and was ready on time. Car was cleaned ,even though it was a dreadful day weather wise .Cost was what I expected.

Service

Cannot fault the Service Rep as he was fine. Cost me less than quoted for the service.

Service

Simple and quick service, I park and leave the keys and then a phone call later (with ample time for me to get to the garage) to let me know it's ready to pick up.

Service

No problems at all

Service

Excellent service though a bit pricey.

Service

I had an opportunity to discuss the work required and to discuss options for additional work.

Service

Initial contact good: booking in. Collecting car: long wait, member if staff was clearly in a hurry, essentially, here's the card machine, your car is out the front. No goodbye, have a nice day or anything, felt I was in a cheap discount store! Poor!

Service

I bought my BMW new from Sandal BMW and I have always had complete satisfaction from the whole team there.

Service

The service reception were extremely polite and very helpful.

Service

Very efficient and polite staff, clean and comfortable waiting area.

Service

all of the above poor communication no checks before giving the car back not what i would expect from bmw nor for a car i paid so much money for

Service

no complaints

Service

Pleasant service from the staff but the £33 bill for replacing a small bulb was completely unreasonable.

Service

The staff at Sandal are Very good

Service

Faultless

Service

Car was admitted within an hour of calling, the advisor (Adam) was friendly and informative throughout

Service

Too long await. Car not ready..! Not properly washed.. definitely no quality in care...very poor. Functions inside car adjusted. A/c on full. Car seat position changed. My wheels were disgusting after the wash.

Service

Confidence that my requirements were carried out to a very high standard

Service

Good communication and a willingness to try and solve my problem with the car.

Service

Service work was completed in a timely manner as per quote while I waited. Excellent facilities with caring knowledgeable professional staff.

Service

No problems

Service

Job well done but disappointed to be asked to leave a deposit for fuel considering I always replace fuel used & pay a lot of money for the work done ...

Service

Staff were very professional, informative and helpful throughout the process.

Service

The are my local dealers and whether sales / service or after sales I have had always found everything they do to be first class.

Service

Service booked, work carried out and vehicle returned as required within the day.

Service

As above plus a lovely touch having the drinks, snacks and papers while you wait.

Service

.

Service

Everything was completed first time and returned to me in immaculate condition

Service

Because it's true

Service

From ordering the car you are kept updated throughout & the car only took 4 weeks from ordering to collecting the car

Service

The staff at Sandal are all really great

Service

Excellent all round service,went the extra mile to accommodate us

Service

Friendly staff

Service

They carried out the work as agreed in the time agreed

Service

All the staff at BMW Sandal were a pleasure to deal with. Stuart Ryman was very helpful and the team worked hard to keep the car clean in the pouring rain which was above and beyond given the British weather!

Sales

Sandal Wakefield supported me through the whole process

Sales

As mentioned above, from Sales, to Service to reception and even the free coffee isn't too bad to say it is free. A great, relaxed environment

Sales

Very pleasant environment and professional approach

Sales

Had excellent service now twice from the same dealership and sales team.

Sales

Staff all really good.

Sales

This is my 3rd BMW from Sandal. I wouldn't keep coming back if I wasn't completely satisfied.

Sales

Again the experience was faultless, no complaints here. Everyone couldn't have been more helpful

Sales

Staff were very informative and helpful. I received the car early and kept me informed of the progress.

Sales

As stated above 6th BMW and Sandal have always looked after me.

Sales

Sales experience was first class. However some technical issues around tow bar wiring were not handled any better by service than the same issues back in 2011.

Sales

Fantastic dealer with excellent staff

Sales

Stuart Ryman and Ben Thompson were totally top class especially Stuart whome I have done business with on a number of occasions Friendly , knowledgeable, straight and honest. Great manner

Sales

Matt was very helpful and knowledgable about the product and really helped us in picking the perfect car. Couldn't have asked for better service!

Sales

John Ledwold always goes over and above with both mine and my husband's enquiries and purchases over the years. Great service!!!!

Sales

Friendly and professional staff.

Sales

Pleasurable from start to finish

Sales

Everything went to plan Love the car