No news found with your current search criteria.
No filters have been added
No news found with your current search criteria.
quoted price in advance
I have had connections with Sandal for many years, and have always been happy with the standard of workmanship and customer service.
As above, plus they kept to the agreed timescale.
Video sent detailing service and inspection.
Efficient and friendly service
My car is always looked after like it's new. The team are curtious and look after their customers
Easy to arrange my appointment and was able to wait in comfort for the work to be carried out.
From entering the dealership to picking my car up after completion of the work the staff were very courteous. My service rep kept in touch every step of the way and the inspection video was an excellent demo of the issue with the car.
Very helpful and informative.
All sorted very easily and efficiently, along with a complimentary car clean
All work carried out on time as requested
From start to finish I was communicated with regarding drop off, work, progress and collection. Steve was brilliant
Good feedback after service completed
Very satisfied as I was able to pick the car up the same day as drop off
All works completed swiftly, all staff very friendly and thorough.
Was able to make the service booking at a time to suit me & the work was carried out quickly while I waited.
Again, very efficient service
Good service by all
Clarity over cost of service. Warm welcome and very Covid aware with regard to where to sit etc
The work required was completed as expected
Great, kept me informed at all times on what work had been carried out on my vehicle.
Excellent service & friendly staff
Very professional and friendly service.
The most helpful staff i have ever had the pleasure to deal with
pleased with the service
All work done as ordered
Service Manager Steve, always a pleasure to talk with and kept me informed as to when the car would be ready for collection. The video feedback is also very informative.
Have been using Sandal for years, they provide a great service. I usually deal with Steven Strutt, he always provides friendly and efficient service, he has a good understanding of my car, the fact that I have owned it from new and look after it well
Friendly efficient and polite
Great service throughout. Tom from the service dept was an absolute pleasure to deal with. Thoroughly professional and very polite.
Quick, easy, simple and convenient with no issues.
Very prompt response to my problem, and sorted quickly without any stress
Car service and assistance is very good and helpful staff.
Professional and courteous customer service
What was promised was delivered.
Work completed on time and as previously specified cost. No problems with work carried out. Reception and service engineer very pleasant to deal with.
Everything done as expected in an efficient manner.
Diagnosis to repair all the staff involved it felt like they all knew there jobs expertly made the experience flow (no drama's).
Happy with how friendly and how well explained everything was
Polite staff, pleasant environment
They are very cooperative and supportive.
Kept me informed of the work being undertaken and had my car ready on time .
Friendly efficient service
Always given me good attention always get the feeling that the team want to help and ensure I'm satisfied
Agin communication and the one to one service was 100%
Everything was done as requested
Customer service fantastic
Quality of work and organisation was excellent
Great communication. Had to rearrange appointment owing to work but was easily managed. Calls returned as promised and video updating the checks conducted was useful.
Job well done
Great communication and very polite and helpful. Car was ready for requested time
Everything dealt with.
Kept informed throughout the whole process.
DID EXACTLY WHAT IT SAID
Excellent service from the team
Good service as always.
Every went smoothly
Very efficient courteous service.
Service team excellent at follow up and keeping us informed
Work carried out to complete satisfaction and according to time scheduled.
Very happy from booking the car in to collecting it. Job done exactly as promised, including the price!
Staff were very friendly and helpful.
Very satisfied with all service
Very friendly staff, from the two ladies on reception through to the service manager.
Service second to none
Service completed in a timely manner received video update on works required
Fantastic. Very fast service. Liked they sent me a video of the check
Because everything I wanted to be done , was done.
Helpful and clearEnjoyed watching the video
Always good here. Get well looked after
Service was completed at a date/time to suit my schedule and despite a 60 mile round trip it was worth it. Car was ready early and everything was done as promised.
To date the issue has been resolved
100% satisfaction from sales to service to finance
Great Service, kept well informed of issues.
The staff couldn't do enough for for me and gave me the nice surprise of gifting me the part, saving me a lot of money
Collection went well, and made sure the dog guard was fitted well, and adjusted accordingly
All relevant information was supplied. All questions were answered comprehensively. There were no problems or delays at any stage.
Efficiency all the way from purchase to handover
Again great service
Sandal Wakefield just seem miles ahead of its dealer competitors, the effort they put in to get the deal that suits the customer is commendable and the reason for my repeat business, I look forward to buying my next BMW from this dealer.
The BMW centre were open and straightforward in negotiation and gave a realistic expectation of factory lead times. The handover was professional and I felt that it was a safe environment despite COVID restrictions.
Always a seamless process to order a new BMW with Sandal BMW
A BMW represents a very large purchase. All the staff involved gave me all the information I needed, in a respectful manner, but most important, they gave me the time I needed to come to the right decision for me.
Under the current circumstances everything was made as easy as possible.
As always, from the informed sales experience to finance product journey, the service received is gold standard white glove.
Couldn't fault the service at all
Stuart Ryman has been a big part of the purchasing experience for the non Mini vehicles over the years and was again this time. He did a lot of searching locally and nationally for the vehicle that we were after, presenting a number of options to us.
that's why i come back
No wait, the car was impeccably detailed. The sales and finance team went above my expectations to deliver a great experience.
The team were great and I love my new car!
Purchase was simple and handover met my expectations
Great all round experience
This is the 3rd BMW I have purchased from Sandal BMW. My repeat custom is due to the professional, knowledgeable and inclusive service I receive from Paul Bamford in sales.
Just so easy going
No problems what so ever!
Mostly distant communication and delivery process. Fairly satisfied.
I was completely satisfied from the initial contact with Sandal, through to the handover process, made all the more pleasurable by the professional way I was dealt with by Stuart Ryman Sales Executive.
We had a "call back" situation when my initial choice of ordered vehicle arrived from Germany. John and Stephen managed the situation and alternative options brilliantly.
The CoVid restrictions made handover less interactive but ensured key features were explained. A blemish on the paintwork was quickly resolved.
Couldn't have asked for more, Ashley is a credit to BMW and Sandal's, he was incredibly knowledgeable, professional, and attentive. Fantastic service.
Great service, attentive but not pushy, helpful, knowledgeable.
Excellent service from Stuart as always. Extremely knowledgeable and helpful.
really nice people felt comfortable and looked after, at no point was I worried about wheeler-dealers that have put me off car shopping before.
Nothing was too much trouble for the sales staff.
Everything was carried out very professionally