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ABOUT SANDAL WAKEFIELD.

Welcome to Sandal Wakefield BMW.

Latest News & Events

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THE BMW X3 M SPORT.

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The BMW 118i M Sport Shadow Edition £299 Offer

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BMW Business Manager - Wakefield

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Service Advisor - Wakefield

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Sales Administrator - Wakefield

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THE BMW X3. LEAD WITHOUT COMPROMISE.

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THE BMW X4. TAKE CENTRE STAGE.

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Sales Administrator (Maternity Cover) - Huddersfield

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Diagnostic Vehicle Technician - Wakefield

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PDI Technician - Wakefield

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Service Technician - Wakefield

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CRM Executive - Huddersfield

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Assistant CRM Manager - Huddersfield

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THE NEW BMW X5

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INTRODUCING… THE 8

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Sandal Sales Event

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Sandal Service Plan

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BMW Help: Recalls

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Sandal Buyers Event

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Future Day!

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Motability at Sandal Wakefield

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BMW i8 Roadster

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Impress with the new BMW Shadow Edition

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Pay Monthly Service Plan

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Brake Disc and Pad Offer

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BMW M Performance Video

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Sandal BMW Annual Golf Day

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BMW Vision 100

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Pre Registered Stock

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Sandal Wakefield - Bodyshop of the Year

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Sandal Wakefield - Electric Week

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Sandal Wakefield win Bodyshop Award

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Where Next?

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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Give your BMW a liquid detox.

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THE BMW M140i.

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THE BMW 1 SERIES.

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Meet the team

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Jason Carter

Head of Business
  • Years at the dealership 18
  • Years in the industry 27
  • Department Head of Business
  • Hobbies Watching and Coaching Football and spending time with family

Mathew Crowhurst

Sales Manager
  • Years at the dealership 10
  • Years in the industry 22
  • Department Sales
  • Hobbies Endurance Running and Cricket

Adam Clarke

Sales Controller
  • Years at the dealership 16
  • Years in the industry 21
  • Department Sales
  • Hobbies Golf

John Kuster

Group Used Car Manager
  • Years at the dealership 20
  • Years in the industry 20
  • Department Sales
  • Hobbies Cycling, Walking and Spending time with my Children

Stephen Thurman

Group Retail Manager Controller
  • Years at the dealership 12
  • Years in the industry 28
  • Department Sales
  • Hobbies Gardening, Spending time with the family and Football

Matthew Wood

Retail Manager
  • Years at the dealership 1
  • Years in the industry 12
  • Department Sales
  • Hobbies Clay Pigeon Shooting

Ashley Baldry

Sales Executive
  • Years at the dealership 10
  • Years in the industry 11
  • Department Sales
  • Hobbies Moto GP and Swimming

John Ledwold

Sales Executive
  • Years at the dealership 8
  • Years in the industry 15
  • Department Sales
  • Hobbies Spending time with the family

Stuart Ryman

Sales Executive
  • Years at the dealership 11
  • Years in the industry 13
  • Department Sales
  • Hobbies Skiing, F1 and travelling

Paul Bamford

Sales Executive
  • Years at the dealership 10
  • Years in the industry 19
  • Department Sales
  • Hobbies Playing Xbox

Ray Simpson

Sales Executive
  • Years at the dealership 11
  • Years in the industry 18
  • Department Sales
  • Hobbies Football, Eating out, Spending time with the family

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Friendly and efficient service

Service

My car was collected and delivered back to me by a very professional and pleasant guy

Service

After having difficulty in booking I complained to the service manager on the lack of information I was give regarding on the service requirements of my car. Mathew returned my car and made the necessary booking/ collection of my car. Very pleased

Service

Always reliable.

Service

A very big service was done and we were treated well.

Service

Extremely disappointed as they have ruined my car, doesn't drive properly since service and now I keep getting amber warning message saying drivetrain. Also was promised a call back re warranty query relating to a part on rear bumper but no call yet.

Service

see above-not actually convinced they did anything in the 9.5 hours they had the car!

Service

Nobody came to see me about the car or what it was having done for its service. Everyone seemed to receive their car before mine even if they came in after me, even though mine was having the smallest service.

Service

Quick and helpful professional service

Service

Prompt service, ring when they said they would, everything clearly explained

Service

Was told to arrive for 8:30 but then not seen until 9:10 and made late for an appointment that I eventually had to cancel and that lost me business. When explaining my frustration didn't feel anyone really cared at all about this.

Service

Came in with a adaptive headlight fault next day then car was fixed and ready to collect hassle free

Service

I was not advised at the time of booking my service that I would have to pay insurance for the courtesy car, in addition to the fuel I had to put in to cover the minimum I had used this cost me £45 had I known I would have made different arrangements

Service

Staff treated me with respect and the service was carried out honestly and swiftly.

Service

Had difficulty in making an appointment for service and had to wait almost four weeks. As a result the mileage was 600 miles over the service requirement. Request to adjust rear parking sensor (too sensitive on rough roads) was not carried out.

Service

No follow up call and the issue I put the car in for has not been resolved.

Service

Friendly place

Service

Not fixed first time and Sandal were aware of the problem and solution

Service

Excellent customer service, very fast completion time great dealership!

Service

Excellent as always !

Service

The service manager completed the work as described, I was given a lift home very a very polite young man Kieran.

Service

It wasn’t a service but a tyre change and everything went smoothly and I didn’t have too long a wait.

Service

Service etc was again first class ,just took a little too long from first enquiry for booking to be able to get booked in for work to be carried out .

Service

As illustrated above. Motability Operations have paid for one set of keys for the vehicle as a gesture of goodwill, however, I was quoted in excess of £300.00 for the second set which of course we will have to have. Customer service?

Service

I asked a technical question about SatNav, but there wasn't someone sufficiently qualified to answer it. Admittedly I'd only gone in to have tyres changed.

Service

Polite,explained any question I had very professionally.

Service

The fitting of four new tyres was completed within the expected timescale whilst I waited in a comfortable quiet room with excellent refreshment facilities,TV and newspapers.

Service

Work by another garage was corrected by BMW

Service

Everything on time and car returned as promised.

Service

Work carried out very efficiently and courteously.Car was cleaned and valeted before I took it away.

Service

The service, MOT and repairs were all carried out to a high standard and the car was returned nicely cleaned and on time .

Service

Problem with car resolved.

Service

no one gets a 5, but this came close.

Service

Total efficiency.

Service

price was competitive and service good

Service

Advised to attend Sandal Auto rather than dealership as just a wheel swap. Later added wheel alignment and was not advised needed to go to dealership instead so ended up chasing around. TPM was not reset after work and tyres were under inflated!

Service

Work was done efficiently, within the agreed timeframe and at the agreed price. Couple of minor issues; lead time required for service of over two weeks and vehicle returned with a heavy smell of diesel assume as fuel filter replaced.

Service

Still waiting for an response as to why my car computer record showing the service has not been updated yet. I was promised this was to be addressed very soon. I left a message to call me a fortnight ago and am still waiting for you to return my cal

Service

Good service, very friendly and always got time to discuss issues.

Service

Easy to arrange.

Service

I'd booked a 13:00 appointment to have two new front tyres, having been offered hourly appointments thereafter so I chose the earlier at 13:00. It was a waiting appointment but didn't get the car back until after 15:40.

Service

Vehicle service was fine and staff were friendly but I was waiting 5 hours with no staff briefing me of my long delay.

Service

No hidden cost, excellent customer service.

Service

Completed as expected and on time. The member of staff rang me as he said he would, this is sometimes not fulfilled by others

Service

Friendly staff, vehicle serviced whilst I waited and comfy area to wait.

Service

Everything worked as I expected it to do.

Service

Superb customer care

Service

Charge use of courtesy car is unacceptable. We should not have our new warranted in the first place.

Service

When I booked my vehicle in I mentioned about squeaky brakes , which I have had from day one I was told by the service technician that the car had been road tested but they could not hear anything I drove 200 yards and could hear the breaks squeak.

Service

Trouble free. Four out of five. The car was washed but I would have done it a bit better.

Service

When your car breaks down you are never going to be happy. Sandal did all they could, but the outcome is that you are without your vehicle.

Service

Friendly, accommodating, honest.

Service

Completed quickly and efficiently.

Service

my car is always returned to me in a spotless condition.

Service

warrenty issue on my car sorted with no fuss or problems

Service

The overcharging issue.

Service

Fitted me in at short notice for a minor headlamp bulb replacement, but important to me at this time of year.

Service

I booked it in at short notice and they managed to fit me in me on the date that I wanted.

Service

Couldn't find what the problem in the car was

Service

Perfect

Service

Good friendly service no fuss

Service

Everything went to plan as expected

Service

Very slow service for 4 tyres to be fitted.

Service

Have not had a service with my current car

Service

Everything done when they said it would be.

Service

you sent reminder and from booking on line to finish excellent service.

Service

My car went in for a full service, but in error received only the end of warranty check and the MOT. This was clearly overlooked and picked up later by one of the BMW team.My vehicle had therefore to be returned later for the work to be carried out.

Service

No complaints

Service

As mentioned above. Will probably go to another branch next time. Hopefully I will get the treatment that I am used to from BMW

Service

Nothing was too much trouble. I honestly believe my car has gained performance due to its recent visit!

Service

The service I received at Sandal BMW was second to none. All staff were friendly, helpful and knowledgeable about the products and the car is even better than I thought it would be.

Sales

Went smooth as always thanks to John . The spec colour and engine size where what I wanted and John found one. When I collect I arrived at the time allocated and again went smooth ' John is very knowledgeable with the brand and functions

Sales

The staff very knowledgeable and helpful without any pressure and nothing was too much trouble.

Sales

One thing that I could have had within my experience would have been on the day of pick up to have my car in the showroom ready and waiting to be unveiled. There was a 67 plate car being cleaned I asked why mine wasn't there?

Sales

Everything explained as we've changed from manual to automatic Ashley had time and patience for us

Sales

Been dealing with Sandal BMW satisfactorily for 24 years. Have been kept fully informed of progress during this purchase and were very obliging when we needed to borrow a car for a weekend.

Sales

There was an air lock in the Adblue system which gave me warning lights on the first evening so I had to return the car the following day. This was dealt with and I am now very satisfied with my car

Sales

Professional all the way.

Sales

Excellent service from Stuart Ryman, will do business again

Sales

From reception to completion the whole experience has been enjoyable.

Sales

He showed me how set up thing on the car he had time to show me

Sales

The salesperson was really friendly and helpful without being pushy and allowed me to make informed decisions. He made the whole process very easy.

Sales

I received an excellent service.

Sales

Everything was very simple, informative and professional - no issues at all

Sales

No fuss just clean crisp service very knowledgeable staff