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Everything was smooth and efficient, staff were very helpful.
Sandal Motors can always be relied on for a good experience, I have been a customer for around 30 years because of the good service provided
Everything was completed
All jobs carried out and informed throughout process
Excellent service. All of the work was completed within the time frame specified and at the estimated price.
Easy and convenient
Efficient. Helpful. Quality
They did exactly what I asked
From reception to service personnel helpful and professional. .
No problems were detected, so very pleased.
No cause to complain
The staff were flexible enough to accommodate our requirements at short notice.
The problem was solved promptly only two days after raising the problem with one of your service managers Steve Strutt , I have found him to be extremely helpful, pleasant and the best advisor l have come into contact with at Sandal.
general experience, no hard sale and very professional
Very helpful, timely and welcoming.
On time and ready to collect car when you it would be.
Efficient and on time
Contacted BMW Sandall Wakefield, arranged for remedial work to be carried out. Work carried out on arranged time and date. Very satisfied.
Excellent as always
Telephoned to make an appointment and made a booking for the next working day. The car was dropped of in a covid safe manor and was ready on time with good communication from Steven Strutt.
Excellent service from booking to service given COVID situation and completed on time with no issues Well done to all involved
Safe environment, well organised covid safe systems in place including key drop off and one way system.
Even when there are things I do not understand and need clarification, everything explained very well.
I have always found Sandal to be outstanding in their customer relationships
Extremely fast turn-around. Booked in for MOT and was told a free service was due, so they did that at the same time. Very clear, detailed video of external checks emailed. Cheapest MOT for miles around! All staff friendly & knowledgeable.
Good experience with reasonable prices
The vehicle was available for collection at the time given, cleaned and ready to go.
Good communications service and friendly team
Health check done on my vehicle while being worked on for the eve cooling unit was very helpful. The video was very contemporary and informative.
The staff were very pleasant and the area of waiting comfortable. A good efficient job done.
Everything was done that I expected
The work required was carried out.
Excellent service over a number of years
Info given, costs, timings and all went to plan
Quick problem solving , with excellent communication
Very pleased, when I booked my car in for its first MOT, I arranged to drop it off and pick it up late in the afternoon. My circumstances changed, but your service accommodated my needs very well.
Dropped car off on time and vehicle ready for me before I expected
Very good service and safety procedures during these covid times
My problem was dealt with promptly and efficiently in difficult circumstances.
Work completed on-time, and a few quid cheaper than the price originally quoted, which was a pleasant surprise.
Sandal always go the extra mile to help when you have a problem
As always very professional and friendly service and particularly vigilant given the covid-19 restrictions.
Always courteous and efficient. Covid regime very good.
Everything done that was asked for and done efficiently
Always excellent service from everyone. I trust the service team to perform a reliable job.
Again very good service and I am never made to feel uncomfortable when talking through issues/concerns.
Sandal Wakefield were very professional and courteous during the transfer and pick up of my vehicle
Happy withthe service
Andy Jordan knows his stuff and nothing was too much trouble.
Sandall Wakefield were excellent all round. Everyone was very professional and I enjoyed the process
very knowledgeable and helpful staff who go that extra mile to answer any question
Stuart kept me well informed and I was extremely happy when collecting my car to drive away in.
Ashley, was extremely helpful and knowledgeable, car arrived earlier than expected.
There's nothing I'd change
Given the current pandemic Sandal Wakefield went to every possible length to make the purchase and delivery of the car easy.
Even with the current Tier 3 restrictions, the service was personal and very professional when we took delivery. All paperwork was ready and we were able to leave within an hour of arriving at the dealership.
I have dealt with Ray Simpson for some years now, he always delivers excellent service and follow up. Although we have moved out of the area since our previous purchase, we never thought of going elsewhere as we knew Ray would look after us.
The full experience was fantastic. I dealt with Patrick at Sandal who made it so easy and comfortable. I didn't feel pressured into the sale or any additional costs unlike other dealerships I visited!
Sandal BMW great especially Ray & Stephen who we have bought 3 previous cars from over the last 14 years
Never got to drive the car before purchasing, covid and licence restrictions so not dealers fault really.
Kept me up todate
Covid guidelines were adhered to. The centre was very clean and staff were efficient.
They could not have been more helpful. They kept me up to date and I felt really safe with all the Covid protections that were in place. Very friendly and knowledgeable staff
Very easy to deal with, excellent communication and went the extra mile to arrange collection of car during current COVID conditions
Communication was great before collection. Collection was handled well, personal service but with appropriate measures to deal with the pandemic. Felt very well thought through and safe.
Again simple, quick approach. No pressure and focus on car that was right for our needs.
Clear instructions and very patient