They are always kind and considerate in all our dealings

Was well looked after.

Excellent service

Job done in the time stated

Easy before and after procedure.

Cannot fault BMW Sandal Wakefield

The car was ready on time and staff were available if questions were neededThe video was also useful

Good customer service

friendly excellent service

Attentive, polite and punctual- car ready on time.

Always great service from Sandal at both sites.

Major problems were investigated at no extra cost.

Service and service manager always helpful

All done quick, to time and without complications

I had a service pack for 5 years and when I called to book service, i been told yes you have service pack. When i went for my service they said this part of service has been used and i had to pay for that service.

Price matched tyre. Reduced cost of MOT

Good customer service

It all just worked and went well

I have been using Sandal for many years, and they consistently provide excellent service.

Quick turn around and repair of premature fault.

The best

They carried out all that was asked. The car was ready when promised. They contacted me when it was ready to collect and ran through what they had done and what they had found (my car was in for MOT, brake fluid change and diagnostic check).

Service is always great.

Everything went to plan. No delays, and the job was completed on time.

Because I had no cause for complaint or concern.

The service experience is relaxing and reasonably priced for what is undertaken.

From the administration desk to the explanation of the charge incurred, this gave me more than peace of mind.

Friendly

very detailed explanation of planned work and an equivalent feedback after the service was completed. They were also good in contacting me when they found something when completing other tasks.

Knowledgeable, helpful staff who are very easy to do business with.

Everything I needed was done without fuss or drama.

Polite and helpful staff

The reception team are so pleasant and helpful, and the service team again helpful and explain fully what needs to be done to the vehicle.

couldn't fault the service, all went very smoothly, even taking in to account the difficult times we are currently experiencing.

Knowledgeable staff, excellent facilities and the work was carried out while I waited.

No problems

Job done in good time whilst I waited

Excellent Service from booking to collection after MOT

Excellent service and personal confidence in Sandal Wakefield.

It's lovely to feel like a valued customer, recognised by name on arrival and colleagues stop to say hello; it makes a real difference.

I was satisfied

Very satisfied, did the job while I waited.

From booking in to collecting my car after service, everything was easy especially during these strange coronavirus times

Because I was completely satisfied.

Wonderful staff well set out nice and clean

Always excellent service even in difficult circumstances

Well managed taking into account the COVID issues

Given the current situation it was better than expected

Efficient,polite service.

Very pleased .

BMW Sandal has been very good in customer service. Never looking to overcharge and delivering within time always.

The MOT and end of warranty ok, returned on time.

Due to covid 19 I am on total lockdown you arrange to have my car collected from home mot and service completed. And then returned to me. Nothing too much trouble thank you everyone

Efficient, good price too

The car was available for me to pick up when told and was kept informed.

From arriving in the car park to collecting my car at the end of the day, just really courteous and efficient staff

We have used Sandal for many years and are always happy with the service we receive.

Courteous, high quality customer service. Contacted once my car was completed and arranged a time to collect. Correct safety measures in place.

Very efficient, and very polite staff....

WE have been customers of Sandal for over 30 years and find it to be a great company

service completed promptly

Good & prompt service.

Service done well, with no problems, and with out finding things wrong, that are not, like some garages I have used over the years.

It all went to plan

Contact well maintained during the process, friendly dealership staff from receptionist to salesman a nd finance people

Again John Ledwold - how he dealt with the my needs, the right questions & then going above and beyond to make sure that I got the right car on time

Well looked after

Because they worked hard to obtain the product I required

very satisfied even with the delay die to covid 19 staff kept me informed

Very satisfied made us feel very comfortable and explained everything regarding the car very easy

Greta communication during Covid period dealing with multiple staff members who have always kept me up to date & changes in anticipated dates met

Professional and helpful and all measure in place for the handover

Fast and reliable