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Great service at a competitive price.
Service was clearly explained on the day.
Got exactly what I asked for in a timely fashion with no hidden costs
It met my needs
On time, honest and thoughtful
Tom Clarke, my advisor, is simply great.
From entering showroom receptionist very pleasant and helpful. Mathew very thorough when going through service had time to listen and explained everything in detail
I was quoted a price and that was exactly what l paid. No nasty surprises.
Detailed video presentation backed up with clear explanations from my service advisor
Although my issue persisted when the vehicle was returned, it was my own fault for only allowing a few hours for diagnosis etc. The car is going back soon for hopefully the issue fully fixing. Plus the video you guys send is a really nice touch.
Service carried out in accordance with instructions.
All work done to a great standard.
Car in and all done within 2 days! Fab service,all friendly people and great service!
Very satisfied, a professional and friendly service.
My transmission issue was fixed within 24 hours. This included ordering new parts. Also they did their best as my warranty was about to expire.
BMW sandal always give good service with a smile
Extremely professional and excellent, knowledgeable technicians. Work done to a high level.
I did have a service. A body part was replaced under warranty because it was cheaper to fit a new part than to repair the existing part
Everyone was polite and professional and phoned to let me know when the service was complete.
The staff are always professional and they give a first class service.
Delivered as promised, no issues.
As above service manager always comes to see you before vehicle is driven to ask if all is good
Kept informed at every stage
Good service staff so polite and helpful
Great service from start to finish
No issues or problems
I wouldn't take my BMW to any other garage. Great service, lovely staff and always made to feel a valued customer!
Extremely satisfied, good service, friendly warm welcome.
The issue was dealt with straight away.
Service was as expected... excellent.
Great to see the video explaining what was being done and the condition of the car.
They have sorted out the issues they can but are let down by BMW
What you would expect from a premium garage
Even in lockdown the proceed was efficiently carried out in a customer friendly and timely manner.
Everything was completed within the specified timescale. Personnel were helpful and welcoming, and make great attempts to keep visitors safe (due to Covid).
From booking to collection, great service.
Everyone did a good job
Reporting is always very good and it's never been an issue getting minor issues sorted
Very efficient from start to finish . Work carried out on time and as expected
Just what I would expect from a very Professional outfit.
As always, 1st class service from Sandal Wakefield.
quick service and sorted everything asked for
Ditto see above.
Everything completed as specified at a cheaper price than quoted. Service team are always accommodating & will go out of their way to ensure they deliver a quality service.
As stated above
The service was fine
Again, staff very helpful and friendly. Nothing too much trouble
Polite and helpful staff providing an excellent service
The ultimate goal was achieved without any fuss.
As it says completely satisfied
All. Convenient. Easy
Nothing from this visit to be dissatisfied about
Again the repair was done within 48 hrs and a courtesy hire car was provided under warranty
Local company that always makes an effort
Everything was fine despite the Covid threat to us all.
Staff etc are excellent
Everyone very helpful, and fast.
Great service from the team at Wakefield. Took good care of my car in hard times.
Everything I needed, was done to the usual BMW highest standards.
Always first class service
Everything about this visit was perfect.
See above answer
The service was carried out on the time they specified
As mentioned above
Put us in early so we wouldn't have to wait long as we are still shielding very thougjtful
I was very impressed with COVID precautions.
Car finish on time
Done a good job of changing the car's battery. Car was returned in good condition. They did exactly what they said they would do and my car was ready as promised. No issues since the car has been returned to me.
Car returned at time stated and full explanation of work done
a problem with oil filter ? a new one supplied fitted same day
Excellent service and on time, love BMW!
I was kept informed throughout the service
If ever any problems they are immediately sorted without hesitation
Helpful, quick and supportive
Allowing for the restrictions the service was first class. Staff were very good and the car was serviced on time. I do miss the valleting of the vehicle that used to be part of the service.
Quick, competent, dependable and quality mechanical work
Very impressed with the level of care to adhere Covid restrictions.
Really made to feel like a valued customer
I have had a good relationship with my dealer (Sandal BMW Wakefield) and Stuart Ryman, Salesman, for the last 12 years. He's courteous and extremely professional. We're able to share a good laugh too. I've always got exactly the car/spec I wanted.
From start to finish they were comprehensive and no question was unanswered.
It was as good as it always is. Kept updated and informed of progress of the order. Very professional with a light touch.
No hassle sales experience with no pressure, happy with part ex value and good test drive available. Excellent communication from sales executive (John Ledwold) while waiting for my new vehicle, and all questions answered fully, in a timely manner
Andrew Jordan kept me updated and worked with me to purchase exactly what I wanted.
Apart from the restrictions covid 19 has brought a very good service provided
Everything progressed smoothly and to schedule, even with the world as it is at the moment.
The covid situation took away the personal touch, Not being able to visit the showroom in the normal way.
Excellent product knowledge, very responsive and professional
We didn't feel pushed to purchase the car. We were provided quotes for the spec we wanted and given time to make our choice with no pushy sales talk.
We were looked after very well by Stuart and the whole team.
good customer relations and prompt reply to queries about when car was available for pick up