No hassle no problem

Prompt, good customer service and updated regularly on progress

Fantastic service and video of health check

Always polite and professional. Great service

Efficient and professional

Had to fight to get the car in. Was told initially we had to wait 3 weeks with us unable to use passenger seat. Disgusting way to treat Customers

Work carried out sooner than estimated as mentioned

As always the service received, attention to detail and willingness to help by John Ledwold (sales executive) was exceptional.

Never any issues

Great service friendly and efficent

Very good service ever time I come in for service or repair Clean and very safe environment Work completed on time

Service was excellent. Reception staff were very professional. Service staff attentive and professional.

My local BMW dealer has always provided excellent service, customer focus and quality products.

Quick and clear feedback on car

Very helpful and friendly staff

Easy to deal with

Everything was done so smooth and on time .

Helpful friendly staff, went the extra mile to ensure all work was completed

They are always kind and considerate in all our dealings

Great service at a good price

Booking in and pick up very good

Was well looked after.

Excellent service

Easy before and after procedure.

Job done in the time stated

The car was ready on time and staff were available if questions were neededThe video was also useful

Cannot fault BMW Sandal Wakefield

friendly excellent service

Good customer service

Attentive, polite and punctual- car ready on time.

Always great service from Sandal at both sites.

Major problems were investigated at no extra cost.

Service and service manager always helpful

All done quick, to time and without complications

Price matched tyre. Reduced cost of MOT

I had a service pack for 5 years and when I called to book service, i been told yes you have service pack. When i went for my service they said this part of service has been used and i had to pay for that service.

Good customer service

It all just worked and went well

I have been using Sandal for many years, and they consistently provide excellent service.

Quick turn around and repair of premature fault.

The best

They carried out all that was asked. The car was ready when promised. They contacted me when it was ready to collect and ran through what they had done and what they had found (my car was in for MOT, brake fluid change and diagnostic check).

Service is always great.

Everything went to plan. No delays, and the job was completed on time.

Because I had no cause for complaint or concern.

The service experience is relaxing and reasonably priced for what is undertaken.

Stuart and the team done everything they could to get the exact car that I wanted. And to my surprise delivered on their promises to my absolute delight

- regular updates regarding progress of order

All round brilliant

Kept up to date all along the process. All queries answered.

could not have gone smoother

Friendly helpful service.

Delivered ahead of schedule, kept in touch with progress

Every part of the process was efficiently dealt with

I purchased the vehicle over the phone in a relatively quick fashion, and collected the new vehicle within a couple of weeks of purchasing. The handover was handled well and made easy for myself.

Was kept updated throughout.

Purchase process simple and everything explained. Pickup of vehicle was quick and easy.

The team were extremely helpful sorting everything out, extremely efficient.

My experience was very straightforward from start to finish. Patrick was very helpful and easy to deal with.

As always the service received, attention to detail and willingness to help by John Ledwold (sales executive) was exceptional.

First time owner of a BMW love it

Very well looked after

despite covid all explained and tone taken with me to explain things, plus follow up calls

Very helpful despite all the restrictions with Covid-19

If you had a six stars option I would have been more than happy to select it. Ashley Baldy and Stephen Thurman were excellent. I had not purchased a vehicle from Sandal for some time. However I will be returning there in the future.

Again John Ledwold - how he dealt with the my needs, the right questions & then going above and beyond to make sure that I got the right car on time

Contact well maintained during the process, friendly dealership staff from receptionist to salesman a nd finance people

Well looked after

Because they worked hard to obtain the product I required

very satisfied even with the delay die to covid 19 staff kept me informed

Very satisfied made us feel very comfortable and explained everything regarding the car very easy

Greta communication during Covid period dealing with multiple staff members who have always kept me up to date & changes in anticipated dates met