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ABOUT SANDAL WAKEFIELD.

Welcome to Sandal Wakefield BMW.

Latest News & Events

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X Event

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WHAT A DIFFERENCE A DAY MAKES.

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Christmas Opening Hours

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MINI Retail Manager (Wakefield)

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Sales Administrator (Maternity Cover) - Huddersfield

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Diagnostic Vehicle Technician - Wakefield

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PDI Technician - Wakefield

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Service Technician - Wakefield

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CRM Executive - Huddersfield

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Assistant CRM Manager - Huddersfield

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THE NEW BMW X5

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INTRODUCING… THE 8

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MINI Sales Executive - Wakefield

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Tyre Fitter - Wakefield

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THE BMW M5. BALANCE TAKES MANY FORMS.

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THE BMW M5. AVAILABLE AT 0% APR WITH BMW DIVIDE. Ts&Cs apply.

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THE BMW i3s AT A LOW 2.9% APR REPRESENTATIVE.*

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THE BMW i8 COUPÉ AT A LOW 2.9% APR REPRESENTATIVE.*

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THE BMW i8 ROADSTER AT A LOW 5.9% APR REPRESENTATIVE.*

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Sandal Sales Event

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Sandal Service Plan

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BMW Help: Recalls

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Sandal Buyers Event

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Future Day!

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Motability at Sandal Wakefield

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BMW i8 Roadster

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Impress with the new BMW Shadow Edition

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Pay Monthly Service Plan

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Brake Disc and Pad Offer

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BMW M Performance Video

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Sandal BMW Annual Golf Day

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BMW Vision 100

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Pre Registered Stock

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Sandal Wakefield - Bodyshop of the Year

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Sandal Wakefield - Electric Week

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Sandal Wakefield win Bodyshop Award

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Where Next?

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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THE BMW 4 SERIES. NOW WITH 0% APR ON IMMEDIATE DELIVERY VEHICLES.*

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THE BMW i3 AT A LOW 2.9% APR REPRESENTATIVE.*

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Meet the team

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Jason Carter

Head of Business
  • Years at the dealership 18
  • Years in the industry 27
  • Department Head of Business
  • Hobbies Watching and Coaching Football and spending time with family

Mathew Crowhurst

Sales Manager
  • Years at the dealership 10
  • Years in the industry 22
  • Department Sales
  • Hobbies Endurance Running and Cricket

Adam Clarke

Sales Controller
  • Years at the dealership 16
  • Years in the industry 21
  • Department Sales
  • Hobbies Golf

John Kuster

Group Used Car Manager
  • Years at the dealership 20
  • Years in the industry 20
  • Department Sales
  • Hobbies Cycling, Walking and Spending time with my Children

Stephen Thurman

Group Retail Manager Controller
  • Years at the dealership 12
  • Years in the industry 28
  • Department Sales
  • Hobbies Gardening, Spending time with the family and Football

Matthew Wood

Retail Manager
  • Years at the dealership 1
  • Years in the industry 12
  • Department Sales
  • Hobbies Clay Pigeon Shooting

Ashley Baldry

Sales Executive
  • Years at the dealership 10
  • Years in the industry 11
  • Department Sales
  • Hobbies Moto GP and Swimming

John Ledwold

Sales Executive
  • Years at the dealership 8
  • Years in the industry 15
  • Department Sales
  • Hobbies Spending time with the family

Stuart Ryman

Sales Executive
  • Years at the dealership 11
  • Years in the industry 13
  • Department Sales
  • Hobbies Skiing, F1 and travelling

Paul Bamford

Sales Executive
  • Years at the dealership 10
  • Years in the industry 19
  • Department Sales
  • Hobbies Playing Xbox

Ray Simpson

Sales Executive
  • Years at the dealership 11
  • Years in the industry 18
  • Department Sales
  • Hobbies Football, Eating out, Spending time with the family

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

my car is always returned to me in a spotless condition.

Service

warrenty issue on my car sorted with no fuss or problems

Service

Car collected, repaired and returned as arranged. Also valeted the car.

Service

The overcharging issue.

Service

Fitted me in at short notice for a minor headlamp bulb replacement, but important to me at this time of year.

Service

I booked it in at short notice and they managed to fit me in me on the date that I wanted.

Service

Couldn't find what the problem in the car was

Service

Perfect

Service

Everything went to plan as expected

Service

Good friendly service no fuss

Service

Sevice was completed inside my time allowed and came back looking like new

Service

The car was left at the garage on Friday afternoon for unannounced work under warranty and a hire car provided. On my return on Tuesday morning, it hadn't been looked at.The work was fully completed for my subsequent return and the car was valeted.

Service

Work carried out within prescribed time for a very reasonable fee

Service

from the minute you enter the garage you are looked after by all the staff.

Service

Have not had a service with my current car

Service

Disappointing that the windscreen washer was left empty.

Service

Very slow service for 4 tyres to be fitted.

Service

Everything done when they said it would be.

Service

Everything was completed as requested and within the time scale that I asked for

Service

you sent reminder and from booking on line to finish excellent service.

Service

My car went in for a full service, but in error received only the end of warranty check and the MOT. This was clearly overlooked and picked up later by one of the BMW team.My vehicle had therefore to be returned later for the work to be carried out.

Service

No complaints

Service

The problem was not resolved but this was explained to me

Service

As mentioned above. Will probably go to another branch next time. Hopefully I will get the treatment that I am used to from BMW

Service

Sandal staff were helpful and polite.I thought the brakes needed attention but the service manager, Matthew, confirmed all was well and also had a recall done and the car was valeted inside and out - all at no charge.

Service

Been a customer for 10 years always been happy with the level of service and the attention to detail given by all staff

Service

Nothing was too much trouble. I honestly believe my car has gained performance due to its recent visit!

Service

Service agent was very friendly all round good service.

Service

I received the service I expected

Service

Staff always courteous and helpful

Service

The wheel change was completed quickly and started on-time but there was a long delay between the mechanic bringing the vehicle and the engineer arriving with the invoice for payment.Once completed, the pressure sensors had not been reset.

Service

Excellent service as always at Sandal BMW

Service

You washed my car after the service, however it came back dirtier than when I took it in. How you don’t have a valeter who can clean windows I just don’t know. All the windows including the windscreen had not been leathered off!

Service

Very Good, better than Stratstone Leeds, last year saga!!

Service

Quickly resolved problem by changing valve

Service

Although the car was booked in to Huddersfield and they found that they could not do it Sandal were excellent

Service

last service experience was good.

Service

Made to feel welcome

Service

All the staff were courteous from my initial call through to the service and subsequent collection of my car.

Service

Always superb service

Service

Everybody very professional as expected from BMW.

Service

Vehicle received damaged to the door when I was in for a check up, instead of replacing the door or spraying it, they applied polish to the dent and scratch which has reappeared. So put in an insurance claim against the dealership

Service

Good service

Service

Everything explained, work carried out and done in time specified.

Service

Good service.

Service

Very, waiting for the car is great for me

Service

Reassuring knowing genuine parts and lubes were used

Service

Reasoning given on the first question.In addition I had gone to the dealer previously to enquire regarding servicing was told to wait in the coffee area and left for over 30 minutes without contact , I left the dealership at that point.

Service

Everything can smoothly,great customer service

Service

Easy to book in, kept me updated and quick turnaround

Service

My tyre had a nail in it and was worried having to continue driving it whilst waiting a couple of days but I understand the tyre needed to be ordered.

Service

he MOT was done perfectly and it was easy to book

Service

Quality work done on my 3 series. I feel confident driving it knowing that it won’t fail on me.

Service

Without being too over dramatic, Sandal BMW and parts/service person Tom (I think he was the manager) saved my life. Being without a car over a full weekend with three kids, work,football, dance classes and parties etc. would have been a nightmare.

Service

First class service but was disappointed that one of reasons I took the car to the garage was that the axels inside of the wheels had become rusty, but was told that these areas were not covered by the warranty. This car is only 1 year old, 3900 mls.

Service

Good workmanship

Service

Efficient

Service

If I have problem with my car I have confidence that it will be sorted.

Service

Always happy with the service experience

Service

Good service

Service

Service advisor very happy to explain any queries/questions I had regarding my car and the service carried out.

Service

What more can I say than above. Less is more

Service

As I commented in the above question I've had issues in the past and the trust is being rebuilt between myself and the dealership but the service recently has been good ... I have just found that if I don't give 5 it won't let me complete survey

Service

Service carried out, no problems and car ready for picking up as agreed.

Service

First class service. No room for improvement

Service

All my expectations met

Service

Best service. Specially thanks to Ashley Baldry. Very helpful person.

Service

I needed an alloy wheel repair plus service and everything was done within the agreed timeframes and completed to a very high standard.

Service

Sandal have always taken care of my BMW cars. Attention to detail regarding care of the vehicle and excellent customer support throughout.

Service

Department opens at 8am but never seen until nearer 8.30Vehicle seldom ready for collection at pre-arranged time.

Service

Smooth process

Service

I'll be completely satisfied if I'm able to get the vehicle I would like within the parameters I've set...

Service

I had an issue with one of my alloy wheels which I and my friends agree looks very much like a fault in the wheel. The garage were adamant it was damage. They sent pictures to BMW. Who also said it was damage. Everyone of my friends think it’s faulty

Service

Reliable, friendly staff.

Service

pleasant & efficient as usual

Service

Excellent service given.

Service

Only thing is I was slightly charged higher than quoted on the phone but I didn’t complain.

Service

Everything needed done in a timely manner.

Service

No surprises

Service

Ultimately I was happy with my service, my only gripe I that whilst the technician identified the issue with the coating of my alloys I was asked to contact the BMW garage I bought the car from myself to see if whether repairs were under warranty.

Service

I wasn’t 100% impressed with the exterior and interior clean that my car was given post service.

Service

Overall very good but unable to get sat nav updated.

Service

Failed to re set the service indicator

Service

I didnt realise the waiting appointment at 2pm was anytime between 2 and 4 so didnt get away till after 4.30pm for an MOT

Service

did exactly what was required

Service

On time work, use of business centre to get some work done whilst waiting.

Service

The whole process was very professional and well organised.

Service

Efficient and helpful staff

Service

I have serviced by BMW's in Sandal BMW for the last few years,(bought my current BMW from there) and have found the experience quite satisfactory. This time was no different.

Service

Job done to my satisfaction

Service

A1 Top class polite service

Service

courteous and informed services

Service

Everything went smoothly on the day but difficult to contact initially I tried phoning and emailing and had to wait too long for the appointment.

Service

Hassle free. Polite and efficient

Service

My name was misspelled the first time I brought the car in. I mentioned it this time and it's still wrong. It's Eyre not eyer.

Service

Work was completed first time, on time

Service

Good experience and informative

Service

Poor service from Sandal BMW. Car required a replacement tyre and oil service. Price agreed of c £163 for tyre but told 2 days before appointment cost had increased to c £225. Waited for service - 1.5hrs later than agreed time.

Service

They looked at what the car needed rather than simply using the registration plate, Leeds and Harrogate told me wha it needed based on plates and a huge cost with no ability to tell me why or what they were doing.

Service

No health check on vehicle or communication of work done - very much we’ve done your service here are your keys bye

Service

No full vallet

Service

Service excellent and a very smooth transition

Service

Everything went smoothly. Courtesy car available. Couldn’t fault the service. Thank you.

Service

From reception to completion the whole experience has been enjoyable.

Sales

He showed me how set up thing on the car he had time to show me

Sales

The salesperson was really friendly and helpful without being pushy and allowed me to make informed decisions. He made the whole process very easy.

Sales

I received an excellent service.

Sales

Everything was very simple, informative and professional - no issues at all

Sales

No fuss just clean crisp service very knowledgeable staff

Sales

Perfect

Sales

As per first question. Particularly that there were no pushy tactics. I walked away from another dealership on this point. I'm not prepared to spend £1000's based on pressure tactics - even if the car is an exact match for my requirements.

Sales

Service was excellent from ordering to collection

Sales

GOOD SERVICE BY SALESMANN

Sales

Sales department were very helpful with all aspects of me buying the car.

Sales

Very professional team made experience very straightforward

Sales

Always well informed through every stage.

Sales

All the staff were very friendly and helpful making me feel very welcome constantly offering hot & cold drinks. The centre itself looks very classy, very clean to the highest standard and very inviting.

Sales

Richard was excellent, 5 star service

Sales

we were looked after very well and all stages

Sales

Very well looked after and every thing went smoothly John Ledwold kept us fully informed

Sales

Paul kept me in the loop regarding my cars whereabouts via email also letting me know arrival dates and organising a time. I was always welcomed with a smile and a latte and I also found Paul very approachable to ask regarding any queries.

Sales

The salesman Stuart Ryman has served me well over the years and continues to do so. He goes that extra mile to ensure everything is as it should be and a thoroughly enjoyable experience.

Sales

Nothing was too much trouble. John Ledwold answered all my queries and was invaluable in helping me configure the car to exactly how i wanted it.It makes a refreshing change to deal with people who actually listen to your requirements.

Sales

Staff were great, smart BMW centre. Will go back for my next one.

Sales

Showroom immaculate, hospitality first class, sales representatives exceptional.

Sales

Excellent service, efficient, informative, very helpful and friendly

Sales

Made to feel a valued customer by both Paul and the financial sales representative.

Sales

Such a wonderful and comfortable place to do business.

Sales

Stuart and Craig helped a lot and kept me informed of the progress with my order. Stuart made the experience exciting by sending us updates and videos.

Sales

Very friendly staff throughout the whole process of buying making for a very pleasant experience.

Sales

Really friendly staff. Did not try to control me too much, gave me time to think, and put a really great deal on the table

Sales

Great car

Sales

Excellent, excellent, excellent!!! John Ledwold was fantastic, 10 out of 10 for his knowledge, help, service, absolutely brilliant. Would highly recommend John and will be seeing him again when we next change our car.

Sales

Great all round experience from start to finish

Sales

As previously mentioned, staff were accomodating and helpful in every way possible. Very thorough with paperwork and options and also patient.