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ABOUT SANDAL WAKEFIELD.

Welcome to Sandal Wakefield BMW.

Latest News & Events

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MINI Sales Executive - Wakefield

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BMW Sales Executive - Wakefield

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MINI Retail Manager - Wakefield

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Customer Service Telephone Advisor - Wakefield

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Apprentice Parts Advisor - Wakefield

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Aftersales Retention Manager - Wakefield

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Parts Advisor - Wakefield

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Bodyshop Technician - Wakefield

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Social Media Executive - Wakefield

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Trainee Customer Service Telephone Advisor - Wakefield

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BMW Sales Executive - Huddersfield

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Tyre Fitter - Huddersfield

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Warranty Administrator - Huddersfield

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Switchboard Operator - Huddersfield

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MINI Sales Executive - Huddersfield

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Sales Administrator - Huddersfield

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Valetor - Huddersfield

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Driver (Temporary) - Wakefield

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BMW i3 Service Inclusive

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Pre Registered Stock

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Sandal Wakefield - Bodyshop of the Year

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Sandal Wakefield - Electric Week

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Sandal Wakefield win Bodyshop Award

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Pre Reg Offers - Sandal Wakefield

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Where Next?

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BMW XDRIVE.

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ROAD TAX CHANGES 01/04/2017

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Meet the team

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Jason Carter

Head of Business
  • Years at the dealership 18
  • Years in the industry 27
  • Department Head of Business
  • Hobbies Watching and Coaching Football and spending time with family

Mathew Crowhurst

Sales Manager
  • Years at the dealership 10
  • Years in the industry 22
  • Department Sales
  • Hobbies Endurance Running and Cricket

Adam Clarke

Sales Controller
  • Years at the dealership 16
  • Years in the industry 21
  • Department Sales
  • Hobbies Golf

John Kuster

Group Used Car Manager
  • Years at the dealership 20
  • Years in the industry 20
  • Department Sales
  • Hobbies Cycling, Walking and Spending time with my Children

Stephen Thurman

Group Retail Manager Controller
  • Years at the dealership 12
  • Years in the industry 28
  • Department Sales
  • Hobbies Gardening, Spending time with the family and Football

James Burland

Retail Manager
  • Years at the dealership 2
  • Years in the industry 4
  • Department Sales
  • Hobbies Spending time with the family & Football

Ashley Baldry

Sales Executive
  • Years at the dealership 10
  • Years in the industry 11
  • Department Sales
  • Hobbies Moto GP and Swimming

John Ledwold

Sales Executive
  • Years at the dealership 8
  • Years in the industry 15
  • Department Sales
  • Hobbies Spending time with the family

Matt Green

Sales Executive
  • Years at the dealership 3
  • Years in the industry 3
  • Department Sales
  • Hobbies Rugby Union

Stuart Ryman

Sales Executive
  • Years at the dealership 11
  • Years in the industry 13
  • Department Sales
  • Hobbies Skiing, F1 and travelling

Paul Bamford

Sales Executive
  • Years at the dealership 10
  • Years in the industry 19
  • Department Sales
  • Hobbies Playing Xbox

Ray Simpson

Sales Executive
  • Years at the dealership 11
  • Years in the industry 18
  • Department Sales
  • Hobbies Football, Eating out, Spending time with the family

Peter Campbell

Sales Executive
  • Years at the dealership 2
  • Years in the industry 5
  • Department Sales
  • Hobbies Lego & Model kit building with his children

Peter Davies

Sales Executive
  • Years at the dealership 2
  • Years in the industry 19
  • Department Sales
  • Hobbies Playing Guitar

Jamie Lavery

Sales Execuitve
  • Years at the dealership 2
  • Years in the industry 3
  • Department Sales
  • Hobbies Golf and Everything Disney

Matthew Wood

Retail Manager
  • Years at the dealership 1
  • Years in the industry 12
  • Department Sales
  • Hobbies Clay Pigion Shooting

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Very expensive service for a car that is less than 2 years of age. £250+ in total. Car had a wash and a valet that looked like my effort when I get bored half way through, alloys still dirty, mats done and that's about it. might as well take local

Service

Prompt service and back in good timw

Service

The attitude of the staff member was poor

Service

Welcomed on arrival and sat in comfortable surroundings.Offered drinks while we waited which wasn't too long await as it transpired.

Service

Total disregard to customer complaint about noisy carScratches/ dent on car body above rear tyre(passenger side)light scratch on bonetReturned car with dirty foot marks on a clean mat of driver

Service

The service was completed in a timely manner

Service

All jobs done to my satisfactiom

Service

I discovered on getting home from garage the internal boot cover had been broken. Two return trips later this was rectified FOC but without compensation. A week later I tried to retract the roof which stuck and found 2 screws & a spanner in the boot!

Service

Car was serviced on time and all matters resolved

Service

Wait was a bit longer than anticipated

Service

I waited 9 months for the software upgrade to prevent my car's tailgate opening on its own. When Sandal got the software it was downloaded expeditiously and courteously.

Service

Both Jamie & Stephen made it a seemless process.

Service

Did what they were paid to do, at the agreed cost, on time

Service

Rating may seem harsh as work done satisfactorily. But felt like service rep wanted to get rid of me ASAP and didnt seem to care about my concerns. He was very abrupt and didn't explain himself well when I raised some possible warranty work.

Service

Overall the service went well, gave the score as fairly satisfied as when I got home noticed that the front passenger seat was dirty, quite dirty as if somebody had sat in it with overalls on. It can off with a good wipe.Just a bit disappointing.

Service

Service, welcome, efficiency superb

Service

Always pleasure to deal with

Service

The work was carried out at the arranged time, and at the advertised price.

Service

Collection of car at appointment time, completed service within time given and car presented clean. Service fully explained.

Service

my car was Mot'd and the brake fluid changed (part of a service plan I had taken out when I bought the car) - all without problem. I was loaned a curtesy car while mine was in the workshop and my car was handed back clean

Service

The work was for a second attempt at fixing a warranty issue (water collecting in the rear light clusters). I've not had a complete explanation but I do have a lot of confidence that it's fixed. The loan car could have done with a wash.

Service

After having window motor fitted at the end of September maybe opening window twice since once when repaired in yard and the other time when wife pressed button and the window completely fell down i think it is appalling that i had to pay £370.

Service

Sandal never disappoints on friendly efficient service

Service

The work carried out was fine but a couple of issues mean that the service was nowhere near 5*

Service

Very professional service

Service

Outstanding service and attention to detail, explanations on all aspects of service and requirements were forthcoming.

Service

Very well looked after by the reception and service staff I dealt with during my visit.

Service

Personnel extremely professional and good service from start to finish.

Service

all was done as required on time and to the price agreed

Service

very professional attitude. honest opinion and very clean car at end of service

Service

Very well treated.Comfortable coffee lounge

Service

Great service as always.

Service

No issues at all with the staff at sandal wakefield

Service

excellent staff & customer service

Service

Overall very satisfied with all area's of the customer experience, would have given 5 Star but when asked for a valet service for my vehicle was told this was unavailable due to staff shortages.

Service

Service from staff was great and loan car was just what I needed.

Service

The service advisor (Matt) was professional and approachable, and kept me updated regularly throughout the time I was booked in to collecting my car later that day. Also he arranged the use of a courtesy car whilst my car was off the road.

Service

No issues whatsoever

Service

Because we're always completely satisfied,the service received is excellent couldn't wish for more.

Service

Staff and facilities were excellent.

Service

Initially charged incorrectly, took two attempts to get the right bill. Asked for a phone call when car was ready to collect as Service and MOT 'wouldn't take all day' no call was received.

Service

The service was carried out swiftly

Service

The price was excessively high.

Service

Excellent service, everything completed on time

Service

Very friendly, fast and easy service.

Service

It's always a good experience ,with no hiccups

Service

They forgot to update my service book. I now have to make a special journey back to have this done.

Service

Car still not fixed. Staff rude and very unhelpful.

Service

Efficient and kept me upto date with progress

Service

Everything went smoothly, work confirmed prior to finishing.

Service

Great people to deal with, always professional

Service

My expectations were to be greeted politely, the service details explained and to be kept up to date as the service was carried out. All this happened.

Service

I received the car back with a warning light on the dashboard, which was not present when I handed it in.

Service

Just rearly good service

Service

Very efficient service. All staff very professional and knowledgeable.

Service

I listed the items I wanted doing when booking the service, was told on arrival that there wasn't time to do the work. The tyre I paid £30, to refit for a rim leak still leaks and the lack of needed parts, meant I had to make a return trip of 50 mile

Service

excellent service competitive price completed on time and car washed and valeted,Also service fully explained on work carried out,Thankyou

Service

I was left waiting in reception for quite a while, when collecting the car.

Service

The cost was very high and also my display now reads that the next service is due in 8,000 miles times surely this is not correct?

Service

Friendly and polite staff. Broke the steroetype for me. When the car first went in, a warning message advising i needed parking lights fitted. On inspection, these werent required. Many garages would have changed them and charged anyway. Thank you!

Service

Car dropped in for a service and alloy repair on Tuesday. By Friday we had heard nothing so I called the garage and was told it was ready to collect. The oil service was £251 on a 3 series with 15,000 miles which I think is expensive.

Service

I have been a BMW sandal customer for years ,and never had any reasons not to be very satisfied .

Service

As usual staff were polite, friendly and helpful and the job was finished on time as arranged.

Service

I was given a prompt booking, and the service and customer attention I received was excellent.

Service

Very helpful and pleasant staff

Service

Courtesy and friendliness

Service

Everything happened as expected in an efficient and smooth manner.Your service manager and reception staff were very helpful

Service

Very efficient - no delays. Excellent

Service

No issues at all - nothing to find fault with whatsoever

Service

Car picked up and returned clean and serviced

Service

Prompt and informative attention, and courteous and friendly staff.

Service

No problems at all. Courtesy car available without delay. Efficient receptionand very polite gentleman who handled the servicing of my car.

Service

forgot to stamp the service record book

Service

Job booked at short notice. Work completed on time and car returned at the time promised.

Service

WORK WAS CARRIED OUT METICULOUSLY.EVERY ATTENTION GIVEN TO DETAILS AND CAR DELIVERED IN PERFECT CONDITION.I AM HAPPY.

Service

No followup on previous service visit. I was waiting for a call to replace a faulty door lock. I rang to get a quote for a tyre and enquired while I was on the phone about the lock. At that time i was told it was in stock.

Service

Always friendly, fast & efficient

Service

Really pleased with service from start to finish! Thanks Melissa

Service

The MOT was completed in the time scale we agreed

Service

BMW garage at Wakefield is very good at time keeping , collect the car from home for servicing, staff politeness , doing good service & cleaning the car, etc.

Service

Everything done and ready early.

Service

Job completed on time and no issues.

Service

Work done as specified & vehicle returned cleaned.

Service

Completed job as required and cleaned car thoroughly as always

Service

I had to keep ringing as your agent on numerous occasions daid he would ring back and never did

Service

Prompt attention and car ready at agreed time.

Service

All went well and no problems with the service we received

Service

Very accommodating and efficient

Service

The work was carried out very well, but I was disappointed that I had to go through a negative experience with my car and hadn't been told that there was a potential upgrade required.

Service

efficient as always

Service

My car was ready earlier than what we thought it would be, the car was washed and vacuumed. All staff polite and helpful, waiting area welcoming good selection of drinks

Service

Pleasant environment, helpful personnel, good coffee

Service

I cannot criticise the service at Sandal generally but I am disappointed that the faults on my car have not been identified and what the recommendation course of action going forward is.I have not received a follow up call which I would have expected

Service

The bodywork was damaged whilst the vehicle was in your possession

Service

Work was a simple tyre replacement which was done quickly and without fuss.

Service

Speedy efficient professional service

Service

warranty issue resolved

Service

Prompt and excellent service with courtesy car and complete resolution of small problem.

Service

One of reception staff sat using computer when I got that there. other was on phone. One on computer sat using that. Had to wait for other to finish on phone to get any attention.Asked service staff to look at rattle from parcel shelf. Nothing done

Service

Much better service than other dealers we have used

Sales

Exactly what I would expect from Sandal BMW

Sales

Having bought three cars in the last four years I've got to know the staff at Sandal Wakefield. It's like going to see old friends.

Sales

Excellent customer service received by John Ledwold.

Sales

Right balance of professional, local and personal service. Felt listened to & delivered on their promises.

Sales

the sales team were first class Adam Clarke and Stuart Ryman

Sales

I was pleased with the way John handled, I would recommend my family and family friends to go and see John at BMW if they are looking for new or used car, I am very happy with my car the service. I like to thank John for everything. Gurjit Gill

Sales

Professional company run by professional people very enjoyable experience.

Sales

John Ledwold was a pleasure to do business with. Considerate, informative and intuitive. He put my faith back in BMW.

Sales

From start to finish we were given very good service regularly being kept up to date with the cars progress.

Sales

Excellent service

Sales

Staff were pleasant had good knowledge of the brand and my requirements ,demonstrated engine and cars i was intrested in answered all my questions 100%

Sales

Stuart provided great service. Got more from visit than expected.

Sales

All dealt with in professional manner, all queries dealt with quickly, minor niggle at delivery dealt with promptly

Sales

I was very satisfied however the dealer made a slight mistake with the online documents (chassis no) and I had to return later in the day to go through part of the process again. Gave me an excuse to drive the new car.

Sales

Excellent customer service, I felt very comfortable in the company of Richard Whaling he listened to what I wanted in choosing a car. I had a enjoyable test drive. When I collected my car he explained all the features so I felt confident to drive it.

Sales

Every member of staff was friendly and helpful. All options were explained clearly to me so I could choose the right car and finance for me.

Sales

Ashley was very helpful & friendly. We changed the order several times, had lots of questions and this never phased him! He was a pleasure to deal with.

Sales

Great service from start to finish.

Sales

My car was waiting in a display area, I saw this instantly when I arrived at the showroom. Complementary refreshments for me and my parents.

Sales

Professional help and guidance was given on all aspects of purchase and driving the new vehicle.

Sales

Excellent service. No pressure. Every step thoroughly explained. Great staff.

Sales

Whole experience Straight forwardNo messing about

Sales

Great service,and very knowledgable.

Sales

The whole process was seamless. I was kept well informed throughout and it was made a pleasant an experience as it could have been

Sales

As always the centre is customer facing

Sales

Fantastic friendly and knowledgeable service that fulfilled my needs both in terms of the vehicle I eventually choose and finance packages available.

Sales

Excellent service. Friendly and professional. Knowledgeable.

Sales

Because if the efforts of the salesman, John Ledwold.