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ABOUT SANDAL WAKEFIELD.

Welcome to Sandal Wakefield BMW.

Latest News & Events

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WHAT A DIFFERENCE A DAY MAKES.

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Vehicle Technician - Wakefield

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Valetor/Detailer - Wakefield

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BMW Sales Executive - Wakefield

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BMW Sales Executive - Huddersfield

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Corporate Sales Manager - Huddersfield

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Aftersales Administrator - Huddersfield

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Vehicle Technician - Huddersfield

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Motability at Sandal Wakefield

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BMW i8 Roadster

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Perfect Sales Event

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Impress with the new BMW Shadow Edition

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Pay Monthly Service Plan

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Brake Disc and Pad Offer

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Sandal Sales Event

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BMW M Performance Video

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Sandal BMW Annual Golf Day

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BMW Vision 100

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Pre Registered Stock

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Sandal Wakefield - Bodyshop of the Year

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Sandal Wakefield - Electric Week

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Sandal Wakefield win Bodyshop Award

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Where Next?

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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Meet the team

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Jason Carter

Head of Business
  • Years at the dealership 18
  • Years in the industry 27
  • Department Head of Business
  • Hobbies Watching and Coaching Football and spending time with family

Mathew Crowhurst

Sales Manager
  • Years at the dealership 10
  • Years in the industry 22
  • Department Sales
  • Hobbies Endurance Running and Cricket

Adam Clarke

Sales Controller
  • Years at the dealership 16
  • Years in the industry 21
  • Department Sales
  • Hobbies Golf

John Kuster

Group Used Car Manager
  • Years at the dealership 20
  • Years in the industry 20
  • Department Sales
  • Hobbies Cycling, Walking and Spending time with my Children

Stephen Thurman

Group Retail Manager Controller
  • Years at the dealership 12
  • Years in the industry 28
  • Department Sales
  • Hobbies Gardening, Spending time with the family and Football

Matthew Wood

Retail Manager
  • Years at the dealership 1
  • Years in the industry 12
  • Department Sales
  • Hobbies Clay Pigeon Shooting

Ashley Baldry

Sales Executive
  • Years at the dealership 10
  • Years in the industry 11
  • Department Sales
  • Hobbies Moto GP and Swimming

John Ledwold

Sales Executive
  • Years at the dealership 8
  • Years in the industry 15
  • Department Sales
  • Hobbies Spending time with the family

Stuart Ryman

Sales Executive
  • Years at the dealership 11
  • Years in the industry 13
  • Department Sales
  • Hobbies Skiing, F1 and travelling

Paul Bamford

Sales Executive
  • Years at the dealership 10
  • Years in the industry 19
  • Department Sales
  • Hobbies Playing Xbox

Ray Simpson

Sales Executive
  • Years at the dealership 11
  • Years in the industry 18
  • Department Sales
  • Hobbies Football, Eating out, Spending time with the family

Peter Campbell

Sales Executive
  • Years at the dealership 2
  • Years in the industry 5
  • Department Sales
  • Hobbies Lego & Model kit building with his children

Jamie Lavery

Sales Execuitve
  • Years at the dealership 2
  • Years in the industry 3
  • Department Sales
  • Hobbies Golf and Everything Disney

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Friendly staff. Called me when a gearbox oil leak was found during service and fixed it without question.

Service

Matthew Wood extremely helpful with arrangements for wheel repair. Service departments communication left something to be desired.

Service

As before, my expectations were met

Service

The car has been in 3 times. The problem has never been resolved & recently has become worse.

Service

No problem with the service I received from your staff pleasant and welcoming.

Service

Everything was done as expected.

Service

Good attention from member of staff (Tom at Wakefield)

Service

I went back inside and asked for the guy from service to come and have a look with me. He did so and said he thought it was the airbags within the suspension needing inflating after the work which was done.

Service

Could do better

Service

Extremely in helpful and I will not be returning, I shall find an alternative dealership.

Service

Happy with the work,However I asked about a service plan which was available. I didn’t take this on your advice that the next service would be out of the term. I got into my car the other day and it does need a service earlier than suggested. ??

Service

As above,Sandal always give satisfaction and talk through what's needed before starting any work needed.

Service

Total involvement with progress reports

Service

Lack of information as we were waiting as to progress and estimated completion time

Service

As above waiting far too long

Service

Car returned clean and tidy

Service

As above all went well and my car was available when you said it would be and was spotless inside and out.

Service

All that I needed doing was done to my satisfaction

Service

Had the wheel refurbished an the BMW emblem is missing for that wheel which only stuck on when we phoned to request a new one. & was told I had to return the car to the garage which is over 35 miles away not happy

Service

Booked my car in for a service and stated I needed a courtesy car, arrived on the day and was told I couldn’t have a courtesy car so waste of my time and trip to the garage, had to rebook many weeks later.

Service

Valet could have been better

Service

Had a car problem and everyone wanted to get it sorted in a timely fashion. No nonsense, no hanging about. Polite, friendly, relaxed, courteous and efficient above all

Service

Good customer service , solved my issue I had with adaptive headlight

Service

No problems every one polite.

Service

Delivered all promises

Service

My customer contact there was Tom. He handled the booking in and repair process very efficiently.

Service

always very professional in every aspect of any service work they carry out.

Service

Warranty work carried out as agreed an on time

Service

I receive the same high standards every time I use Sandal Wakefield. From the friendly receptionists to the environment always excellent.

Service

Car ready when planned

Service

Sandal Wakefield are a very good dealership and help unlike Stratstone Leeds

Service

Because I was!

Service

Everything was done what was said would be done and any other issues were also discussed

Service

I have no negatives

Service

Good service

Service

On the fence.Expected more from a main dealer to be honest.

Service

Very satisfied

Service

The car is now fine. It was cleaned when I picked it up, but not that well externally. Further, I now have a scratch on a rear alloy, which I am certain was not there previously.

Service

Couldn’t fault attention

Service

treated like royalty

Service

My recent service was to have 2x rear tyres changed. I was advised with plenty of time that my tyre's were nearing the legal limit. I was impressed by the pricing, as BMW was close or near to the same as anywhere else in the surrounding area.

Service

First class and courteous

Service

Excellent service and good customer area enabling me to work while service carried out. £300 for first service which is predominantly oil cost is a little pricey but no worse than other dealers / premium car manufacturers.

Service

very good personal good service from the service centre. and they helped me with my service

Service

They did exactly what was requested

Service

Nothing to not like would have preferred weekend opening for the service

Service

Good service

Service

My Car took longer than expected so i didn't have time to wait for a clean.keep You could keep your customers updated on the progress ?

Service

I was incorrectly charged for some work and had to send an email to get a refund. Although the issue was resolved the initial customer service was appalling.

Service

Gave me all the help and advice I needed even brought the vehicle to my house

Service

Great welcome, all works on time while comfortably waiting in the lounge, great checkout as well.

Service

Excellent personal service, which is why I travel to Sandal for my servicing, even though there are other dealers much closer...

Service

The body shop have assessed the corrosion on the car which requires repair, but I have not yet received the quote for this.

Service

Had to repeatedly call and email to arrange visit.2 attempts to fix problem, told nothing wrong on first attempt even though car rolled away with handbrake on !!

Service

Needed new tyre after a puncture. Not available until the end of January 2018, becausetyres are ‘on back order’.

Service

just a small repair but all went well.

Service

Very satisfied

Service

Excellent friendly service

Service

Always helpful, friendly and courteous- from the Car Parking Assistant to the Service Staff.

Service

Nothing to fault

Service

Kept informed of the situation

Service

Job done as quickly as possible car always washed and ready to go

Service

Service completed on time and to specification

Service

Everything was fine but am still having trouble with one little item

Service

Good coffee, appropriate courtesy car and good communication.Only dropped one start as needed to wait more than a week to get an appointment where a courtesy car was available

Service

Service is allways excellent

Service

No problems encountered at all.

Service

The staff are friendly, helpful and made it easy to purchase my car.

Service

Received honest,friendly and timely treatment.

Service

On time and sorted

Service

Very helpful staff and quick resolution to the problem.

Service

Couldn't add anything to enhance it.

Service

Kept well informed

Service

Car running smoothly againSandal

Service

Excellent price. Friendly service and great environment.

Service

I was able to get a service time that suited me and it was carried out efficiently

Service

As above car immaculate on collection

Service

Staff polite & efficient

Service

It was quick and was given updates during and after the service

Service

Fixed problem and replaced parts under warranty - no quibbles.

Service

Booking easy, everything went according to plan with no problems. Communication was good

Service

Very efficient,garage liased with insurance company

Service

all expectations satisfied

Service

Friendly welcome efficient staff and quality waiting lounge

Service

as no 1 plus everything completed on time and to my satisfaction

Service

Service staff great level of service as above not dissapointing

Service

Very happy with customer service and timekeeping.

Service

Sandal BMW completed work in expected time

Service

As ever, the service from (Matt on this occasion) was helpful & informative. I always feel I am getting an honest answer rather than a load of flannel.

Service

Prompt professional and friendly service from reporting the problem to booking it in to be fixed. The problem was fully explained and a courtesy car was supplied while mine was being fixed.Overall experience - excellent

Service

Couldn't have gone smoother

Service

Well looked after by reception and service staff and kept informed on how things were going.

Service

Kept informed at all times, courteous staff and good hospitality.

Service

Overall good service, staff really helpful

Service

A knowledgeable and very helpful Sales Executive

Sales

This is my 4th BMW from Sandal and as always Mr Stuart Ryman is professional, knows his products, nothing is too much trouble for him and kept me informed all the way from inquiry to collection

Sales

Customer service was excellent and when car was slightly delayed, they included a boot liner which was a nice touch.

Sales

Very good

Sales

From walking into the showroom to picking up our new car the service we experienced was outstanding

Sales

Excellent !

Sales

Car was made ready for me to collect in only a few days. Richard arranged for a technician to demo the new media features I had not seen before, which I appreciated.

Sales

I would have given 5 stars but for the towbar parts not being avaliable a month after delivery Car superbMinor problem with steering could have been dealt with better. Female not competant gave me a slot 2 weeks away (a brand new 52k car )

Sales

Ashley Baldrey went beyond what I expected, great service and great product knowledge. Fare better service than I have ever had from other dealerships.

Sales

Really easy stress free process, friendly staff excellent service will definitely be back

Sales

I feel John Ledwold, changed my opinion of the BMW experience.

Sales

I and my family have dealt with John Ledwold at Sandal BMW for a number of years now and are happy with the service he provides.

Sales

Anthony gave me exceptional customer service

Sales

Excellent customer experience with nothing being too much trouble

Sales

I was given a good look at my choice via computer followed by a test drive..Richard at Sandal was polite and took my disability into account always making sure I was ok. He took me through everything I needed to know on delivery and even before.

Sales

again very good service, only problem was the battery light wouldn't go off, but dealt with promptly and efficintly

Sales

Excellent, friendly service from all staff, but especially Ray Simpson and Stephen Thurman

Sales

Clean showroom. Professional staff

Sales

Richard, the sales manager was a joy to do business with, a very professional approach to the sale and delivery from start to finish.

Sales

Everything was made very clear very helpful not rushed a real pleasure