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ABOUT SANDAL WAKEFIELD.

Welcome to Sandal Wakefield BMW.

Latest News & Events

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MINI Sales Executive - Wakefield

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Valetor/Detailer - Wakefield

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BMW Sales Executive - Wakefield

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MINI Retail Manager - Wakefield

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Customer Service Telephone Advisor - Wakefield

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Service Advisor - Wakefield

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Apprentice Parts Advisor - Wakefield

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Aftersales Retention Manager - Wakefield

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BMW Sales Executive - Huddersfield

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Warranty Administrator - Huddersfield

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MINI Sales Executive - Huddersfield

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Tyre Fitter - Huddersfield

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BMW i3 Service Inclusive

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BMW Vision 100

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Pre Registered Stock

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Sandal Wakefield - Bodyshop of the Year

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Sandal Wakefield - Electric Week

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Sandal Wakefield win Bodyshop Award

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Pre Reg Offers - Sandal Wakefield

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BMW APPROVED USED CARS.

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Where Next?

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BMW XDRIVE.

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ROAD TAX CHANGES 01/04/2017

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Meet the team

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Mathew Crowhurst

Sales Manager
  • Years at the dealership 9
  • Years in the industry 21
  • Department Sales
  • Hobbies Endurance Running and Cricket

Adam Clarke

Sales Controller
  • Years at the dealership 15
  • Years in the industry 20
  • Department Sales
  • Hobbies Golf

John Kuster

Group Used Car Manager
  • Years at the dealership 17
  • Years in the industry 17
  • Department Sales
  • Hobbies Cycling, Walking and Spending time with my Children

Stephen Thurman

Group Retail Manager Controller
  • Years at the dealership 11
  • Years in the industry 27
  • Department Sales
  • Hobbies Gardening, Spending time with the family and Football

James Burland

Retail Manager
  • Years at the dealership 1
  • Years in the industry 3
  • Department Sales
  • Hobbies Spending time with the family & Football

Ashley Baldry

Sales Executive
  • Years at the dealership 9
  • Years in the industry 10
  • Department Sales
  • Hobbies Moto GP and Swimming

John Ledwold

Sales Executive
  • Years at the dealership 7
  • Years in the industry 14
  • Department Sales
  • Hobbies Spending time with the family

Matt Green

Sales Executive
  • Years at the dealership 2
  • Years in the industry 2
  • Department Sales
  • Hobbies Rugby Union

Stuart Ryman

Sales Executive
  • Years at the dealership 10
  • Years in the industry 12
  • Department Sales
  • Hobbies Skiing, F1 and travelling

Paul Bamford

Sales Executive
  • Years at the dealership 9
  • Years in the industry 18
  • Department Sales
  • Hobbies Football, Swimming and Kayaking

Ray Simpson

Sales Executive
  • Years at the dealership 10
  • Years in the industry 17
  • Department Sales
  • Hobbies Football, Eating out, Spending time with the family

Peter Campbell

Sales Executive
  • Years at the dealership 1
  • Years in the industry 4
  • Department Sales
  • Hobbies Lego & Model kit building with his children

Peter Davies

Sales Executive
  • Years at the dealership 1
  • Years in the industry 18
  • Department Sales
  • Hobbies Playing Guitar

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Staff and facilities were excellent.

Service

The service was carried out swiftly

Service

The price was excessively high.

Service

Initially charged incorrectly, took two attempts to get the right bill. Asked for a phone call when car was ready to collect as Service and MOT 'wouldn't take all day' no call was received.

Service

Excellent service, everything completed on time

Service

Very friendly, fast and easy service.

Service

It's always a good experience ,with no hiccups

Service

Efficient and kept me upto date with progress

Service

Car still not fixed. Staff rude and very unhelpful.

Service

Everything went smoothly, work confirmed prior to finishing.

Service

They forgot to update my service book. I now have to make a special journey back to have this done.

Service

Great people to deal with, always professional

Service

My expectations were to be greeted politely, the service details explained and to be kept up to date as the service was carried out. All this happened.

Service

I received the car back with a warning light on the dashboard, which was not present when I handed it in.

Service

Very efficient service. All staff very professional and knowledgeable.

Service

Just rearly good service

Service

I listed the items I wanted doing when booking the service, was told on arrival that there wasn't time to do the work. The tyre I paid £30, to refit for a rim leak still leaks and the lack of needed parts, meant I had to make a return trip of 50 mile

Service

Friendly and polite staff. Broke the steroetype for me. When the car first went in, a warning message advising i needed parking lights fitted. On inspection, these werent required. Many garages would have changed them and charged anyway. Thank you!

Service

The cost was very high and also my display now reads that the next service is due in 8,000 miles times surely this is not correct?

Service

I was left waiting in reception for quite a while, when collecting the car.

Service

excellent service competitive price completed on time and car washed and valeted,Also service fully explained on work carried out,Thankyou

Service

Car dropped in for a service and alloy repair on Tuesday. By Friday we had heard nothing so I called the garage and was told it was ready to collect. The oil service was £251 on a 3 series with 15,000 miles which I think is expensive.

Service

I have been a BMW sandal customer for years ,and never had any reasons not to be very satisfied .

Service

I was given a prompt booking, and the service and customer attention I received was excellent.

Service

Courtesy and friendliness

Service

As usual staff were polite, friendly and helpful and the job was finished on time as arranged.

Service

Very helpful and pleasant staff

Service

Everything happened as expected in an efficient and smooth manner.Your service manager and reception staff were very helpful

Service

Very efficient - no delays. Excellent

Service

No problems at all. Courtesy car available without delay. Efficient receptionand very polite gentleman who handled the servicing of my car.

Service

Prompt and informative attention, and courteous and friendly staff.

Service

Car picked up and returned clean and serviced

Service

No issues at all - nothing to find fault with whatsoever

Service

WORK WAS CARRIED OUT METICULOUSLY.EVERY ATTENTION GIVEN TO DETAILS AND CAR DELIVERED IN PERFECT CONDITION.I AM HAPPY.

Service

Job booked at short notice. Work completed on time and car returned at the time promised.

Service

forgot to stamp the service record book

Service

Always friendly, fast & efficient

Service

No followup on previous service visit. I was waiting for a call to replace a faulty door lock. I rang to get a quote for a tyre and enquired while I was on the phone about the lock. At that time i was told it was in stock.

Service

Really pleased with service from start to finish! Thanks Melissa

Service

The MOT was completed in the time scale we agreed

Service

BMW garage at Wakefield is very good at time keeping , collect the car from home for servicing, staff politeness , doing good service & cleaning the car, etc.

Service

Everything done and ready early.

Service

Job completed on time and no issues.

Service

Work done as specified & vehicle returned cleaned.

Service

I had to keep ringing as your agent on numerous occasions daid he would ring back and never did

Service

Completed job as required and cleaned car thoroughly as always

Service

Prompt attention and car ready at agreed time.

Service

All went well and no problems with the service we received

Service

Very accommodating and efficient

Service

efficient as always

Service

Pleasant environment, helpful personnel, good coffee

Service

My car was ready earlier than what we thought it would be, the car was washed and vacuumed. All staff polite and helpful, waiting area welcoming good selection of drinks

Service

The work was carried out very well, but I was disappointed that I had to go through a negative experience with my car and hadn't been told that there was a potential upgrade required.

Service

I cannot criticise the service at Sandal generally but I am disappointed that the faults on my car have not been identified and what the recommendation course of action going forward is.I have not received a follow up call which I would have expected

Service

The bodywork was damaged whilst the vehicle was in your possession

Service

Speedy efficient professional service

Service

Work was a simple tyre replacement which was done quickly and without fuss.

Service

warranty issue resolved

Service

Prompt and excellent service with courtesy car and complete resolution of small problem.

Service

One of reception staff sat using computer when I got that there. other was on phone. One on computer sat using that. Had to wait for other to finish on phone to get any attention.Asked service staff to look at rattle from parcel shelf. Nothing done

Service

Great service for my enquiry

Service

Exactly what I have experienced over the years

Service

I was told it would take 2 hrs and took 3 hrs which was frustrating when waiting and I nearly missed a meeting consequently. It was a first service so there were no issues so it should have taken the time stated.

Service

first class service Sandal has changed staff are better trained now

Service

Friendly staff. Work completed on time.

Service

The service carried as required in an efficient and timely manner

Service

You are professional from start to finish , the receptionist was friendly and helpful and you had my car ready when you said you would. Your manager explained what had been done and what I might need in the near future and you had washed my car!

Service

Left car wet after cleaning it and it left dirty stuff spots

Service

Great service by all of your people involved with my car.

Service

Sales very good. Service very good.

Service

Because everything went like clock work, I was even taken into Wakefield by a member of staff, when I got back l was taken by a member of staff to a nice reception area for a coffee. The service was of excellent quality. Thank you.

Service

It's true

Service

Excellent servie

Service

First service on the car so pretty straight forward, I knew the screen wash needed filling back up which has been done with a cheaper alternative than what was in the car from new. Also for £240 you'd expect your car to be washed like other garages

Service

The man who dealt with me when I brought the car in was brusque and not at all reassuring. The receptionist wasn't particular welcoming.I also had new tyres fitted and they were not inflated to the correct pressure so I had to fill them myself

Service

As usual, speaking with reception staff and dealing with the service advisor is always a pleasant experience. However, I still have the same problem with the car as what it went in with, creaking from the rear of the car and a rattling boot lid.

Service

Fault dealt with well (light bulb issue) however I was in BMW for approx 2 hours and was asked if I wanted my car washing. Which I appreciated, however, I waited 30 minutes for this to happen and then I had to wash it again as it was still dirty.

Service

I found Sandal BMW Wakefield very welcoming and the tea and coffee area is great to wait for your car and to also have a look round at the new models.

Service

Work was done exactly on time and contact made when work had been completed.

Service

Very quick service, reliable and very friendly staff.

Service

Prompt service. Nothing too much trouble.

Service

The process couldn't have been easier.

Service

Well planned politely carried out no problems very good

Service

The service,staff all were excellent

Service

Easy to book; a most helpful member of staff; the lift home and the car-valet were most appreciated

Service

Messed around by the rude service staff, I knew I had a service pack from when I purchased the car but they refused to admit this ending in me paying for a service elsewhere.

Service

Great service and hassle free

Service

I was kept informed, by Matt Armitage,at every stage of the work being carried out. This meant I was able to make reasoned decisions at early stages in the work being undertaken or to be undertaken.

Service

Very helpful, polite and went out of their way to to provide extra information regarding parts and pricing etc

Service

The service to the car was fine. I was supprised with the service reception member of staff. He told me it was a routine service but did not know the price then left me for at least 10 mins whilst he found a price. he dismissed the 'value' service.

Service

It was easy and everyone was helpful and friendly.

Service

Prompt service , kept me informed & car ready as agreed.

Service

As always the centre is customer facing

Sales

Great service,and very knowledgable.

Sales

Whole experience Straight forwardNo messing about

Sales

The whole process was seamless. I was kept well informed throughout and it was made a pleasant an experience as it could have been

Sales

Fantastic friendly and knowledgeable service that fulfilled my needs both in terms of the vehicle I eventually choose and finance packages available.

Sales

Excellent service. Friendly and professional. Knowledgeable.

Sales

Because if the efforts of the salesman, John Ledwold.

Sales

Long time customer of Sandal BMW, and always efficient, couteous.

Sales

Exellent service from all involved in the sales and of course a good deal. Kept up to date with progress and received the car slightly earlier just before Christmas which made a nice present for my wife!

Sales

The staff went out of their way to be as helpful as possible

Sales

Dealt with Ray Simpson for the second time (my second BMW from Sandal) and the experience was simple, straightforward and easy. An enjoyable retail experience rather than a traditional 'car buying' experience.

Sales

While there were some minor issues, Peter was fantastic throughout.

Sales

Pleased with all aspects of the service.

Sales

very professional and attentive at all stages, knowledgable and helpful.

Sales

Excellent service from all involved with Sandal BMW and Matt.

Sales

Very professional. Was kept up to date at all stages. Basically an easy purchasing experience

Sales

Excellent service from Ray Simpson

Sales

Was a easy purchase, salesman Paul made it very easy to understand what was on offer and the costs

Sales

Extremely knowledgeable and polite sales person. Took the time and effort to make sure I was happy at every stage.

Sales

Very happy with the service, the sales man John was laid back and not too pushy.