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ABOUT SANDAL WAKEFIELD.

Welcome to Sandal Wakefield BMW.

Latest News & Events

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WHAT A DIFFERENCE A DAY MAKES.

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BMW Upgrade Scheme.

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Sandal Buyers Event

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Parts Advisor - Wakefield

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Weekend Receptionist - Wakefield

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Future Day!

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BMW Sales Executive - Wakefield

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Parts Advisor - Huddersfield

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Motability at Sandal Wakefield

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BMW i8 Roadster

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Impress with the new BMW Shadow Edition

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Pay Monthly Service Plan

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Brake Disc and Pad Offer

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BMW M Performance Video

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Sandal BMW Annual Golf Day

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BMW Vision 100

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Pre Registered Stock

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Sandal Wakefield - Bodyshop of the Year

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Sandal Wakefield - Electric Week

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Sandal Wakefield win Bodyshop Award

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Where Next?

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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Meet the team

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Jason Carter

Head of Business
  • Years at the dealership 18
  • Years in the industry 27
  • Department Head of Business
  • Hobbies Watching and Coaching Football and spending time with family

Mathew Crowhurst

Sales Manager
  • Years at the dealership 10
  • Years in the industry 22
  • Department Sales
  • Hobbies Endurance Running and Cricket

Adam Clarke

Sales Controller
  • Years at the dealership 16
  • Years in the industry 21
  • Department Sales
  • Hobbies Golf

John Kuster

Group Used Car Manager
  • Years at the dealership 20
  • Years in the industry 20
  • Department Sales
  • Hobbies Cycling, Walking and Spending time with my Children

Stephen Thurman

Group Retail Manager Controller
  • Years at the dealership 12
  • Years in the industry 28
  • Department Sales
  • Hobbies Gardening, Spending time with the family and Football

Matthew Wood

Retail Manager
  • Years at the dealership 1
  • Years in the industry 12
  • Department Sales
  • Hobbies Clay Pigeon Shooting

Ashley Baldry

Sales Executive
  • Years at the dealership 10
  • Years in the industry 11
  • Department Sales
  • Hobbies Moto GP and Swimming

John Ledwold

Sales Executive
  • Years at the dealership 8
  • Years in the industry 15
  • Department Sales
  • Hobbies Spending time with the family

Stuart Ryman

Sales Executive
  • Years at the dealership 11
  • Years in the industry 13
  • Department Sales
  • Hobbies Skiing, F1 and travelling

Paul Bamford

Sales Executive
  • Years at the dealership 10
  • Years in the industry 19
  • Department Sales
  • Hobbies Playing Xbox

Ray Simpson

Sales Executive
  • Years at the dealership 11
  • Years in the industry 18
  • Department Sales
  • Hobbies Football, Eating out, Spending time with the family

Peter Campbell

Sales Executive
  • Years at the dealership 2
  • Years in the industry 5
  • Department Sales
  • Hobbies Lego & Model kit building with his children

Jamie Lavery

Sales Execuitve
  • Years at the dealership 2
  • Years in the industry 3
  • Department Sales
  • Hobbies Golf and Everything Disney

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

A return visit to resolve the fault could have been avoided in the repair had been properly checked

Service

Great service

Service

Kept informed of progress as promised.

Service

Service dealt with promptly and courteously

Service

They do what they say

Service

Once again the whole process of booking in, the m.o.t. Test, the customer service and the good value of the m.o.t. Cost.

Service

Everything was completed as requested

Service

Brilliant customer service.

Service

Swift service at the cost indicated.

Service

Happy with the service given

Service

Great staff really helpful

Service

No problems at all, good service

Service

Car fetched from home. Repaired fetched back home very polite and friendly staff .Car unmarked and clean work carried out is fine

Service

Extremely happy, Peter (whom I bought my car through) came out to say hello and the courtesy car was nice.

Service

The front off side parking sensor is pushed back inside the bodywork and so isn't working properly. This may have been caused while cleaning snow away, but why didn't they tell me about it so that it could be rectified while being serviced.

Service

Again customer service is second to none.

Service

see above

Service

The timing was perfect. Everything went according to plan.

Service

All went to plan. Drop off, call to say when ready and collection. No issues

Service

Service noted a problem with rear tyres and, whilst replacements were not in stock, were able to source and for same day. Negatives were that tyres were not in stock and price, but people were efficient. Interior valeting was “light”.

Service

Work not carried out correctly Will have to be rebooked Not atal happy

Service

Sandal BMW in Wakefield is the best car dealer I have ever dealt with. They are very professional and friendly.

Service

I was very satisfied with Sandal Wakefield.

Service

Friendly helpful staff

Service

Very professional

Service

Very professional and polite

Service

Very attentive

Service

Fantastic service and customer care

Service

The customer service was excellent. It was so simple to arrange collection and return of my car straight to work.

Service

Staff are helpful, friendly and well presented. The price was good and the so was my experience.

Service

The car comes back clean and tidy ready for the road. They also informed me about a new nail in my tyre which I was able to get mended.

Service

Hassle freeAs expected

Service

They damaged the vehicle and didn't tell me, then were prepared to argue when I pointed out the obviously brand new damage. They stole all the dust caps too - in bad weather!

Service

Same as above. Staff have always been pleasant and helpful, in particular Mr Paul Bamford who initially sold me my M4 and who I have kept in contact with when the car needs a service, mot, etc.

Service

The booking of the appointment was to my convenience, the time taken to complete the work was less than stated and the bonus of early collection.

Service

It went in for a job doing and while they had it they saw that the service was due as well,so they contacted me and did that as well

Service

Nothing went wrong

Service

The person directing the vehicles in the car park was very helpful.The service reception were polite and efficient.

Service

My car was in 3 times to finally get the parcel shelf fixed

Service

Courtesy car required and sorted within minutes polite staff and very efficient.

Service

I previously owned Lexus cars and feel their level of customer service is better than BMW i.e. Always offer free courtesy car, valet car fully with service, sweets in car on collection,etc

Service

Matt as ever handled the problem quickly and efficiently

Service

My car was well looked after and cleaned when I came to pick it up.

Service

Friendly staff, polite + many now recognise me.

Service

Long wait

Service

Courtesy car had no fuel in

Service

The repairs to my car last week following a RTA were superb.

Service

Nothing to complain about.

Service

Booked car in for Alloy Wheel repair on X1 (67)plate.This was booked in nearly 2 weeks prior repair which will take 5 days,they would get me a cirticey car usually like for like or as near as poss,They supplied a Mini Countryman "DIRTY INSIDE AND OUT

Service

Only disappointment was exorbitant charge (c.£80) to replace front and rear wiper blades

Service

No problems

Service

Work carefully explained and my questions were fully answered

Service

good service and communications

Service

All work done on time and car valeted

Service

Dealt with in a very efficient manner.

Service

Everything just right

Service

I had an oil leak and cost of the replacement part was covered under my extended warranty. I asked that the undertray to be cleaned of all of the accumulated oil but it wasn’t so I still have the occasional drip on my drive.

Service

Car had a fault - turned out a be a misfire on cylinder number four, causing limp mode on 2 recent occasions, but you don't know why, so it's not fixed in my opinion. Spark plugs have been moved around to solve.

Service

I had to constantly chase up. I've been given vaious failed promises. When I finally received a call to book the car in I find another few weeks wait and am informed there is a £10/day charge for insurance. Petty and I've not been asked before!

Service

Unexpected cost for replacement tyre for MOT

Service

Things seemed to go well but I was callled to collect the car but when I got there it wasn’t ready and I had to wait around for half a hour when I had another appointment 10 miles away

Service

As above

Service

Tyre repaired under warranty,car cleaned

Service

Very efficient and helpful

Service

Having had two tyres fitted I would not expect to have to visit a tyre pressure machine at my local supermarket to adjust the tyre pressures. On was reading 32 and the other 27.

Service

Always get the best service, great facilities.

Service

The fault in my car was dealt with very professionally. There could have been to reasons that caused the fault, so a new motor for my passenger window was ordered just in case. My fault was cleared and my car washed and cleaned for collection.

Service

car washed, foot mats cleaned nice coffee and pleasant waiting area.

Service

Because I was very satisfied.

Service

Everything was graet

Service

I wanted a quick reaction to getting some Ad Blu.

Service

Service and customer contact was very good. Disappointed my squeaky brakes could not be fixed. Small point but it's a BMW and its not a great experience when you have paid for an executive car. Not a deal breaker.

Service

Sandal are always reliable,friendly decent price.

Service

Even when we made an error regarding appointment they sorted it for us

Service

Sandal Motors in Wakefield hsve serviced our vehicles since we purchased them.Servicing has always been efficient and the staff are terrific!

Service

Good service and helpful

Service

It was a recall

Service

when the work was completed it was explained exactly to me what had been done on my car

Service

timings were spot on and personal touch from service dept very important

Service

Satisfied.

Service

Job done and within stated time.

Service

Any questions that I had were quickly dealt with in a satisfactory manner

Service

Excellent prepaid service package. non-prepaid service prices are reasonable.

Service

Efficient. I waited with the car and wifi allowed me to work as well as i could have at home. Plenty of room to work in peace whilst the work on the car was carried out

Service

We have established and excellent relationship with our local dealer,Sandal Motor and appreciate the high level of service they ptobide

Service

Work carried out to complete satisfaction, on time , nothing is two much trouble, Very good service from Steve Strutt service personnel.

Service

Service on the day was of high standard & professional. Would have been completely satisfied were it not for the farce in trying to book the vehicle in for an oil change only outwith the normal scheduled service not due until January 2019/10k miles.

Service

Has stated in the first question

Service

Efficiently completed on time

Service

Excellent

Service

The staff at Sandal Wakefield make the effort, treat the customer well and the facilities are first class.

Service

I have recently started working in area and my car needed a service, I then found the nearest deeler,the staff was very friendly and the service was very good ??

Service

Made to feel like a valued customer. Only issue was no courtesy car available for up to 3 weeks.

Service

They did exactly what they said they would do on time and at the right price

Service

No probs. Customer care good.

Service

Started on time, work done to a high standard, kept me informed as to progress.

Service

The dealership was friendly and professional. But my issue was not resolved, so I am unable to give any higher result.

Service

Friendly polite staff

Service

Easy to deal with and work completed on time.

Service

35 minutes from arrival to being seen, apparently due to staff shortages. Still awaiting promised call back regarding replacement tyres 11 days later.

Service

a good job was done

Service

From dropping my car off at 8.30 am and the letter saying it will take 1.5 hours to do the recall problem and writing my mobile number on the envelope with my fob in and the desk saying it should all be done for 12.00 pm, it was 2.30 when complete.

Service

Friendly staff. Called me when a gearbox oil leak was found during service and fixed it without question.

Service

As before, my expectations were met

Service

Matthew Wood extremely helpful with arrangements for wheel repair. Service departments communication left something to be desired.

Service

The car has been in 3 times. The problem has never been resolved & recently has become worse.

Service

No problem with the service I received from your staff pleasant and welcoming.

Service

As above

Service

Everything was done as expected.

Service

I went back inside and asked for the guy from service to come and have a look with me. He did so and said he thought it was the airbags within the suspension needing inflating after the work which was done.

Service

Could do better

Service

Good attention from member of staff (Tom at Wakefield)

Service

Extremely in helpful and I will not be returning, I shall find an alternative dealership.

Service

Happy with the work,However I asked about a service plan which was available. I didn’t take this on your advice that the next service would be out of the term. I got into my car the other day and it does need a service earlier than suggested. ??

Service

As above,Sandal always give satisfaction and talk through what's needed before starting any work needed.

Service

Total involvement with progress reports

Service

Lack of information as we were waiting as to progress and estimated completion time

Service

Booked my car in for a service and stated I needed a courtesy car, arrived on the day and was told I couldn’t have a courtesy car so waste of my time and trip to the garage, had to rebook many weeks later.

Service

Had the wheel refurbished an the BMW emblem is missing for that wheel which only stuck on when we phoned to request a new one. & was told I had to return the car to the garage which is over 35 miles away not happy

Service

Car returned clean and tidy

Service

As above all went well and my car was available when you said it would be and was spotless inside and out.

Service

As above waiting far too long

Service

All that I needed doing was done to my satisfaction

Service

Had a car problem and everyone wanted to get it sorted in a timely fashion. No nonsense, no hanging about. Polite, friendly, relaxed, courteous and efficient above all

Service

Valet could have been better

Service

The whole experience was carried out in a professional friendly manner with great hospitality.

Sales

I have bought three BMW vehicles from this dealership and never had a bad experience, will always go back.

Sales

This is my 4th BMW in 12 yrs

Sales

It is a very relaxing and enjoyable experience and nothing is too much trouble.

Sales

This is now my 4th BMW and must admit would highly recommend this BMW Centre and just a shame that this centre is not closer to my home.

Sales

As above the process is seamless, professional all the way.

Sales

BMW makes you feel valued. All products are fantastic. Very happy with my new car

Sales

I visited the showroom on the first car purchase,and was looked after really well. The second car i received a vidio of the car, couldn't call as I was really busy. All was done over phone and the car delivered to the house which was approx 40 mile

Sales

Salesman John is excellent, friendly, knowledgable and a pleasure to deal with.

Sales

just a great experience from start to finish, kept in touch throughout and delivered all expectations

Sales

Everything has been smooth from the purchase to the delivery of my new car.

Sales

cannot imagine what more they could have done to make it easier

Sales

A prompt and efficient service and I was kept up to date with the progress of delivery

Sales

Excellent sales person , informative , not pushy ,

Sales

excellent service throughout

Sales

As above Anthony and the business manager were exemplary. We had a first class experience from start to finish.

Sales

I've bought my BMW's from and had them serviced with Sandal BMW in Wakefield since 2009 and have always found the staff there very helpful.

Sales

Excellent service from first telephone call to completion

Sales

For this car we have joined the Motorbility scheme and had excellent support and advice from the designated salesman.

Sales

due to bad weather i was unable to collect the car on the date i was supposed to and they were very helpful in arranging a day when i could

Sales

Couldn’t fault our local bmw dealership in any way shape or form. I’ve always had this picture in my head of ‘car salesman’ and how to avoid them at all costs but let me assure you, at Sandal bmw Wakefield we were over the moon with the service

Sales

THE TIME ALLOWED FOR PICK UP WAS PLENTY WE WERE INSTRUCTED ON THE KEY FEATURES OF THE CAR, GIVEN KNOWLEDGE TO ENABLE US TO DRIVE IT HOME SAFELY, ADVISED OF ANY PITFALLS WE MAY ENCOUNTER ON OUR JOURNEY HOME AND ALLOWED TO TAKE PHOTOS MUCH APPRECIATED

Sales

I like to choose an engine option and then spec a car that is tailored to my own preferences. Unfortunately this can be quite demanding on the salesman's time, particularly as I have a habit of changing my mind, but it never seemed an issue to Jamie.

Sales

Fantastic

Sales

Stuart Ryman, the salesman, was attentive throughout the process and gave me a very detailed and informative handover.

Sales

Nothing I asked for was too much and everyone was always happy to help.

Sales

Excellent service, its a pleasure to go to Sandal BMW Wakefield. Excellent size of showroom. Stuart Ryman (whom we have dealt with before) is a first class salesman, and very knowledgeable on the car we chose. He was extremely helpful.

Sales

Again very easy and friendly

Sales

Peter was a fantastic sales man, polite , knowledgeable and kept me up to date with everything going on through the process.

Sales

Jamie Lavery provided a good buying experience for me.

Sales

pleasant experience at bmw wakefield

Sales

ALWAYS AGREED PLAN OF EVENTS IN ADVANCE AND CONTACTED IF ANY CHANGES. ALL TIMESCALES MET. ALWAYS FRIENDLY AND APPROACHABLE.

Sales

Excellent sales and business staff who explained everything well .There were no pressure selling tactics

Sales

For the first time in many years we felt very much at ease whilst going through the purchase process, Sandals of wakefield made us feel welcome and the salesman, Ashley Baldry was excellent throughout and nothing was too much trouble.

Sales

Excellent, knowledgeable staff who made the process headache free.

Sales

The staff were very helpful