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ABOUT SANDAL WAKEFIELD.

Welcome to Sandal Wakefield BMW.

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Tyre Fitter - Huddersfield

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MINI Sales Executive - Wakefield

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Sales Administrator - Wakefield

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BMW Sales Executive - Wakefield

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Service Technician - Wakefield

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MINI Retail Manager - Wakefield

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Customer Service Telephone Advisor - Wakefield

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Smart Repair Technician - Huddersfield

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Customer Service Telephone Advisor - Huddersfield

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BMW Sales Executive - Huddersfield

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MINI Sales Executive - Huddersfield

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BMW i3 Service Inclusive

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PIECE TOGETHER THE PERFECT CHRISTMAS

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BMW Vision 100

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Pre Registered Stock

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Sandal Wakefield - Bodyshop of the Year

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Sandal Wakefield - Electric Week

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Sandal Wakefield win Bodyshop Award

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Pre Reg Offers - Sandal Wakefield

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BMW APPROVED USED CARS.

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Where Next?

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BMW XDRIVE.

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Meet the team

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Mathew Crowhurst

Sales Manager
  • Years at the dealership 9
  • Years in the industry 21
  • Department Sales
  • Hobbies Endurance Running and Cricket

Adam Clarke

Sales Controller
  • Years at the dealership 15
  • Years in the industry 20
  • Department Sales
  • Hobbies Golf

John Kuster

Group Used Car Manager
  • Years at the dealership 17
  • Years in the industry 17
  • Department Sales
  • Hobbies Cycling, Walking and Spending time with my Children

Stephen Thurman

Group Retail Manager Controller
  • Years at the dealership 11
  • Years in the industry 27
  • Department Sales
  • Hobbies Gardening, Spending time with the family and Football

James Burland

Retail Manager
  • Years at the dealership 1
  • Years in the industry 3
  • Department Sales
  • Hobbies Spending time with the family & Football

Ashley Baldry

Sales Executive
  • Years at the dealership 9
  • Years in the industry 10
  • Department Sales
  • Hobbies Moto GP and Swimming

John Ledwold

Sales Executive
  • Years at the dealership 7
  • Years in the industry 14
  • Department Sales
  • Hobbies Spending time with the family

Matt Green

Sales Executive
  • Years at the dealership 2
  • Years in the industry 2
  • Department Sales
  • Hobbies Rugby Union

Stuart Ryman

Sales Executive
  • Years at the dealership 10
  • Years in the industry 12
  • Department Sales
  • Hobbies Skiing, F1 and travelling

Paul Bamford

Sales Executive
  • Years at the dealership 9
  • Years in the industry 18
  • Department Sales
  • Hobbies Football, Swimming and Kayaking

Ray Simpson

Sales Executive
  • Years at the dealership 10
  • Years in the industry 17
  • Department Sales
  • Hobbies Football, Eating out, Spending time with the family

Peter Campbell

Sales Executive
  • Years at the dealership 1
  • Years in the industry 4
  • Department Sales
  • Hobbies Lego & Model kit building with his children

Peter Davies

Sales Executive
  • Years at the dealership 1
  • Years in the industry 18
  • Department Sales
  • Hobbies Playing Guitar

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Work done as specified & vehicle returned cleaned.

Service

Job completed on time and no issues.

Service

Completed job as required and cleaned car thoroughly as always

Service

I had to keep ringing as your agent on numerous occasions daid he would ring back and never did

Service

Prompt attention and car ready at agreed time.

Service

All went well and no problems with the service we received

Service

Very accommodating and efficient

Service

The work was carried out very well, but I was disappointed that I had to go through a negative experience with my car and hadn't been told that there was a potential upgrade required.

Service

efficient as always

Service

My car was ready earlier than what we thought it would be, the car was washed and vacuumed. All staff polite and helpful, waiting area welcoming good selection of drinks

Service

Pleasant environment, helpful personnel, good coffee

Service

I cannot criticise the service at Sandal generally but I am disappointed that the faults on my car have not been identified and what the recommendation course of action going forward is.I have not received a follow up call which I would have expected

Service

The bodywork was damaged whilst the vehicle was in your possession

Service

Work was a simple tyre replacement which was done quickly and without fuss.

Service

Speedy efficient professional service

Service

warranty issue resolved

Service

Prompt and excellent service with courtesy car and complete resolution of small problem.

Service

One of reception staff sat using computer when I got that there. other was on phone. One on computer sat using that. Had to wait for other to finish on phone to get any attention.Asked service staff to look at rattle from parcel shelf. Nothing done

Service

Great service for my enquiry

Service

Exactly what I have experienced over the years

Service

Booked car in for service and requested a test drive of another vehicle in same day. Booked approx 1 month before service day. On arrival told all in meeting. No phone call prior.. Not impressed.

Service

I was told it would take 2 hrs and took 3 hrs which was frustrating when waiting and I nearly missed a meeting consequently. It was a first service so there were no issues so it should have taken the time stated.

Service

The service carried as required in an efficient and timely manner

Service

first class service Sandal has changed staff are better trained now

Service

Friendly staff. Work completed on time.

Service

You are professional from start to finish , the receptionist was friendly and helpful and you had my car ready when you said you would. Your manager explained what had been done and what I might need in the near future and you had washed my car!

Service

Great service by all of your people involved with my car.

Service

Left car wet after cleaning it and it left dirty stuff spots

Service

Sales very good. Service very good.

Service

Because everything went like clock work, I was even taken into Wakefield by a member of staff, when I got back l was taken by a member of staff to a nice reception area for a coffee. The service was of excellent quality. Thank you.

Service

Excellent servie

Service

It's true

Service

As usual, speaking with reception staff and dealing with the service advisor is always a pleasant experience. However, I still have the same problem with the car as what it went in with, creaking from the rear of the car and a rattling boot lid.

Service

The man who dealt with me when I brought the car in was brusque and not at all reassuring. The receptionist wasn't particular welcoming.I also had new tyres fitted and they were not inflated to the correct pressure so I had to fill them myself

Service

Fault dealt with well (light bulb issue) however I was in BMW for approx 2 hours and was asked if I wanted my car washing. Which I appreciated, however, I waited 30 minutes for this to happen and then I had to wash it again as it was still dirty.

Service

I found Sandal BMW Wakefield very welcoming and the tea and coffee area is great to wait for your car and to also have a look round at the new models.

Service

Work was done exactly on time and contact made when work had been completed.

Service

Prompt service. Nothing too much trouble.

Service

The process couldn't have been easier.

Service

Very quick service, reliable and very friendly staff.

Service

Great service and hassle free

Service

Easy to book; a most helpful member of staff; the lift home and the car-valet were most appreciated

Service

Well planned politely carried out no problems very good

Service

The service,staff all were excellent

Service

Messed around by the rude service staff, I knew I had a service pack from when I purchased the car but they refused to admit this ending in me paying for a service elsewhere.

Service

I was kept informed, by Matt Armitage,at every stage of the work being carried out. This meant I was able to make reasoned decisions at early stages in the work being undertaken or to be undertaken.

Service

Very helpful, polite and went out of their way to to provide extra information regarding parts and pricing etc

Service

The service to the car was fine. I was supprised with the service reception member of staff. He told me it was a routine service but did not know the price then left me for at least 10 mins whilst he found a price. he dismissed the 'value' service.

Service

It was easy and everyone was helpful and friendly.

Service

Prompt service , kept me informed & car ready as agreed.

Service

serviced as expectedwasn't kept waiting beyond the quick cup of coffeecourtesy car including insurance sorted with Lease companynice to have car cleanedfinished/collection on time to meet a later commitmentno hassle

Service

Always a high quality of service

Service

I had to return to the service centre the following week as they had forgotten to update my idrive with the relevant information

Service

My service appointment was carried out while I waited in an efficient and expedious manner. Your staff was courteous and friendly. The car was returned clean and without problems.

Service

Vehicle diagnosed and returned within the working day all clean

Service

Not enough effort made when being without a car to provide assistance. Had to complain about the length of time taken to obtain a tyre.

Service

The service I received from Ray from start to the finish of the transaction was excellent

Service

WORD COMPLETED AS REQUIRED WITH FULL SUPPORT FROM ALL CONCERNED

Service

Very good service, explained work carried out and advised. Dealership staff very friendly and arranged work to be carried out on a Saturday. Dealership well presented with very good waiting lounge. Car was valeted before handing back.

Service

Simple to organise and all went well

Service

Comfortable surroundings, privacy whilst waiting, prompt completion

Service

Very laborious procedure to get anything done. Receptionists, waiting in lounge to be called, moving to another table to discuss things. Far too many stages (and overheads). Labour rates astronomically high, no doubt to pay for all the unnecessary st

Service

Having dropped off my car for mot before 9am, the mot was only completed after 3pm and work was required which meant my car was not ready till the following day

Service

CAR finished on time and returned nice and clean!

Service

I always know that when I have to have work done to my car at Sandal BMW, I have no worries about leaving my car because I know the work will be carried out professionally and I will get my car back clean.

Service

Fantastic service by Steve Strutt

Service

All good, on time, no problems

Service

All handled very professionally

Service

Good service from all the staff at sandal Wakfield

Service

All work specified was carried out without any issues.

Service

All on time and job done right.

Service

there was a mark on back bumper yet I wasn't believed the car was washed v v poorly . it needed new brake fluid as a recall and yet had to pay for it ? . I also have a audi and the service is vastly better.

Service

Thoroughly professional and helpful

Service

Good service.

Service

Hi my 65plate 4 series carbon fibre spoiler come loose on the motor way and could have come off and killed someone . - they kept the car 24 hours and didnt get me a courtesy car for over 6 hours they didn't even clean it for my return -

Service

My problems weren't resolved.

Service

Everything completed on time and excellent customer service

Service

Everything went to plan with no hassle

Service

Staff always helpful and pleasant

Service

When I arrive to check my car in, why do I complete my personal details and type of work to be carried out. You already know all this??The receptionist was texting/facebook at the time of check-in, perhaps not the best image for frontline staff.

Service

Work was done with minimal fuss in the time allocated.

Service

Long time customer of Sandal BMW, and always efficient, couteous.

Sales

Exellent service from all involved in the sales and of course a good deal. Kept up to date with progress and received the car slightly earlier just before Christmas which made a nice present for my wife!

Sales

The staff went out of their way to be as helpful as possible

Sales

Dealt with Ray Simpson for the second time (my second BMW from Sandal) and the experience was simple, straightforward and easy. An enjoyable retail experience rather than a traditional 'car buying' experience.

Sales

While there were some minor issues, Peter was fantastic throughout.

Sales

Pleased with all aspects of the service.

Sales

very professional and attentive at all stages, knowledgable and helpful.

Sales

Excellent service from all involved with Sandal BMW and Matt.

Sales

Very professional. Was kept up to date at all stages. Basically an easy purchasing experience

Sales

Excellent service from Ray Simpson

Sales

Extremely knowledgeable and polite sales person. Took the time and effort to make sure I was happy at every stage.

Sales

Was a easy purchase, salesman Paul made it very easy to understand what was on offer and the costs

Sales

Very happy with the service, the sales man John was laid back and not too pushy.

Sales

Very Friendly and not too pushy

Sales

The organising of a test drive of a similar car and a no hassle salesman helped to make it an easy process.

Sales

Excellent advice, patient, never rushed and never pushy and always willing to offer advice and assistance and any time.

Sales

Stuart was very helpful, professional and knowledgable. Agreed timescales were kept and he was thorough with his explanation of everything.

Sales

All staff who I spoke with were polite and helpful.

Sales

Speedy turnaround from exchanging a b m w for a new one

Sales

This will be our fourth car we have purchased from John.....we would not got anywhere else.The whole experiance has been a pleasure .

Sales

Dear bmw I was very satisfied with the service we were treated well by the Motability person a Mr Paul Bamford at BMW Sandal Wakefield.

Sales

We have purchased our last 4 vehicles and always dealt with the same gentleman John ledwold. Excellent knowledgeable and an unassuming charming bloke

Sales

It was a great buying experience and a great deal!

Sales

Superb service from start to finish

Sales

I was very happy with customer care I received but sat around for quite a while knowing that I had a long drive back home ahead of me.

Sales

Good deal 20% off list price

Sales

I got the car I wanted at the price I wanted

Sales

from the outset the entire team were friendly, welcoming and extremely knowledgeable making sure they found out what my needs were before recommending a car.

Sales

All the information I asked for was supplied promptly and professionally.

Sales

Excellent service all round

Sales

I was kept fully informed and up to date through out the whole process of purchasing my car. Ashley Baldry couldn't have been better in all he did.

Sales

The staff were so welcomI guess and helpful in explaining everything to me.

Sales

The team there are very friendly and welcoming.

Sales

Very good experience ordering and receiving my car

Sales

Salesman was excellent

Sales

because I was completely satisfied!

Sales

This is the second car I've bought from yourselves, 2 in the last 5 months. This is down to one reason, Stuart Ryman in the Wakefield Sandal branch. What a great guy!!! He makes you really feel special and shows a real interest in you are you car.

Sales

Great customer care and advice

Sales

courteous and knowledgeable sales team who kept me informed of progress