Loading...

ABOUT SANDAL WAKEFIELD.

Welcome to Sandal Wakefield BMW.

Latest News & Events

Show me

0 items found Done

No news found with your current search criteria.

Workshop Controller - Wakefield

Read

Trainee Customer Service Telephone Advisor - Wakefield

Read

Service Advisor - Wakefield

Read

Aftersales Cost Clerk - Huddersfield

Read

MINI Sales Executive - Wakefield

Read

BMW Sales Executive - Wakefield

Read

BMW Sales Executive - Huddersfield

Read

Diagnostic Vehicle Technician - Huddersfield

Read

Parts Advisor - Huddersfield

Read

Bodyshop Paint Technician - Huddersfield

Read

Smart Repair Technician - Huddersfield

Read

Tyre Fitter - Huddersfield

Read

Perfect Sales Event

Read

Impress with the new BMW Shadow Edition

Read

Accounts Administrator (Maternity Cover)

Read

Accounts Administrator - Wakefield

Read

Accounts Administrator - Huddersfield

Read

Pay Monthly Service Plan

Read

The BMW Lower Emissions Allowance.

Read

Brake Disc and Pad Offer

Read

Sandal Sales Event

Read

BMW M Performance Video

Read

Sandal BMW Annual Golf Day

Read

BMW i3 Service Inclusive

Read

BMW Vision 100

Read

Pre Registered Stock

Read

Sandal Wakefield - Bodyshop of the Year

Read

Sandal Wakefield - Electric Week

Read

Sandal Wakefield win Bodyshop Award

Read

Where Next?

Read

BMW xDRIVE.

Read

ROAD TAX CHANGES 01/04/2017

Read

What type of BMW Engine is right for you?

Read

Meet the team

0 items found Done
  • No filters have been added

No news found with your current search criteria.

Jason Carter

Head of Business
  • Years at the dealership 18
  • Years in the industry 27
  • Department Head of Business
  • Hobbies Watching and Coaching Football and spending time with family

Mathew Crowhurst

Sales Manager
  • Years at the dealership 10
  • Years in the industry 22
  • Department Sales
  • Hobbies Endurance Running and Cricket

Adam Clarke

Sales Controller
  • Years at the dealership 16
  • Years in the industry 21
  • Department Sales
  • Hobbies Golf

John Kuster

Group Used Car Manager
  • Years at the dealership 20
  • Years in the industry 20
  • Department Sales
  • Hobbies Cycling, Walking and Spending time with my Children

Stephen Thurman

Group Retail Manager Controller
  • Years at the dealership 12
  • Years in the industry 28
  • Department Sales
  • Hobbies Gardening, Spending time with the family and Football

Matthew Wood

Retail Manager
  • Years at the dealership 1
  • Years in the industry 12
  • Department Sales
  • Hobbies Clay Pigeon Shooting

Ashley Baldry

Sales Executive
  • Years at the dealership 10
  • Years in the industry 11
  • Department Sales
  • Hobbies Moto GP and Swimming

John Ledwold

Sales Executive
  • Years at the dealership 8
  • Years in the industry 15
  • Department Sales
  • Hobbies Spending time with the family

Stuart Ryman

Sales Executive
  • Years at the dealership 11
  • Years in the industry 13
  • Department Sales
  • Hobbies Skiing, F1 and travelling

Paul Bamford

Sales Executive
  • Years at the dealership 10
  • Years in the industry 19
  • Department Sales
  • Hobbies Playing Xbox

Ray Simpson

Sales Executive
  • Years at the dealership 11
  • Years in the industry 18
  • Department Sales
  • Hobbies Football, Eating out, Spending time with the family

Peter Campbell

Sales Executive
  • Years at the dealership 2
  • Years in the industry 5
  • Department Sales
  • Hobbies Lego & Model kit building with his children

Jamie Lavery

Sales Execuitve
  • Years at the dealership 2
  • Years in the industry 3
  • Department Sales
  • Hobbies Golf and Everything Disney

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

excellent friendly service

Service

Questions always answered, nothing is ever too much

Service

Very easy to book, I was able to wait and collect the car. Everything went very smoothly.

Service

Everything done what I expected, plus a warranty claim sorted with no fuss at all

Service

Excellent communication

Service

Apart from the above comments,my X1 was returned running perfectly and fully valeted.

Service

Because my car has come back from a service with a knocking noise from under the car. This noise was not there before the service.

Service

Service / staff were excellent throughout the visit.

Service

Sandal is my local dealer and I have always for their staff to provided ecellent customer service. They are always polite, professional and knowledgable about their product range.

Service

I received a good service overall.

Service

Please see above. I would much rather do business and speak with people who know what they are talking about, and not with a suit who is only interested in image.

Service

The sales man I dealt with was called Matt, he was professional, informative and honest. He picked me the right car and it was hassle free.

Service

Courtesy car not available despite booked, fluid warning light activated on drive home. Unable to open bonnet as not reassembled properly following repair work requiring another day without our car. Service managers attitude patronising and off hand

Service

The staff who I have dealt with have always been very friendly and more than happy to help. The offer of drinks is always very much appreciated

Service

Excellent service , was requested to wait and within given time slot car was ready to drive away.

Service

See above answer

Service

It took a long time to find my tyre with the nail in for me to inspect. I wasn't really sure it was my tyre as taken from a stack. Why not chalk the customers name on it when removing it?

Service

Car checked and warranty work done to my satisfaction cleaned inside and out very clean .

Service

Dropped the car of. Hassle free. Car was ready when I’d asked for.

Service

Great coffee friendly staff

Service

All done as expected

Service

Completely satisfied

Service

car was not washed and cleaned as promised

Service

Speed of fulfilling job.

Service

Service was booked for 3 pm, but car was not handed back to us until c.5pm, even though it was a straight forward inspection and on booking the work we informed the garage that we would be waiting for the vehicle.

Service

I have been to Sandal twice in last fortnight. Once was for an engine fault and the other was for body shop work following an accident. reception / switchboard at main site let Sandal down on both occasions. Unwelcoming.

Service

The dealer told me I was responsible for ripped fabric underneath the engine. (It is possible the fabric became loose then snagged)The dealer was obsessive about insurance and driving license for courtesy car. (I have a clean driving license)

Service

Friendly efficient staff

Service

Had to leave it longer than expected due to further services due which did not flag up on the on board computer nor did Sandal inform me when I booked the car in.

Service

The work was carried out efficiently

Service

Did everything I asked... and they cleaned the car inside and out.

Service

Well worked proposals and flexible approach

Service

I was in a rush as I had an appointment within 2 hours of attending at the garage and the gent kindly ensured that the service was done within my time frame.

Service

As above

Service

You deserve it

Service

I cannot think of any negatives with my experience.

Service

Wonderful experience my first time visit to this garage.

Service

Pleasant greeting and car ready to collect early

Service

Ryan was allocated to manage my experience he was decent however I believe he was leaving at the end of that week - he didn't complete all my paperworkunfortunately

Service

Although I believe the car had a good service it was not very clean when I got it back.after four and half hours, I was told it would be between two and two and a half hours .i was told this when I booked it in and again when I left it.

Service

Work completed in indicated time window and kept updated on progress.

Service

Sandal are keen to give customers a pleasant experience.

Service

Issue resolved fully

Service

Good service at the quoted price

Service

Price ,pick up from home.

Service

As above

Service

Work booked in and completed in the allocated timy

Service

Same as above

Service

Good service provided

Service

Friendly. Feel like i know them all. Car is under warranty.

Service

The facilities at the the dealership were excellent, and i was able to carry out work utilising the free wi-fi, however the works took a little longer than expected (estimated at 2hrs but actualy took 3hrs)

Service

As above

Service

I was well looked after by polite and professional staff.

Service

I asked for the service to be done earlier so i could get to a meeting and this was done.

Service

As above

Service

Car was serviced to a high standard and in effective time.

Service

Everything was explained to me and I was made to feel very welcomed

Service

The last time the car was in for diagnostics, I had to wait over half an hour to see the service rep. The car was booked in and I arrived at the allotted time.

Service

It is great to experience that BMW are now becoming fair in their pricing for services, requirements needed and MOT pricing. Once upon a time..... BMW was extortionate, now I feel they are reflecting a fair market price for aftersales service.

Service

Cost was high.

Service

Excellent service

Service

I then randomly checked my vehicle service app a day or so later only to find the service HADN'T been recorded on the car. I rang service to be told that it was showing as done but I needed to COME BACK IN to 'force it through' Which sadly I will do!

Service

The problem the car came in for, is still present.

Service

Good personal service. Good communication.

Service

Always attentive to detail in all aspects of aftersales

Service

pleased with the attention I was given

Service

Informed of the problem before commencing any mechanical or electrical work - explaining what the problem was and the hourly rate.

Service

My car still shows it needs a service so no completely happy

Service

Initially the car was booked in for the whole day and I required a courtesy car, however, when the issue was looked at they could fix it while I waited. 1/2 later I was back on the road.

Service

Everything went smoothly and efficiently.

Service

Was initially kept waiting a little longer than anticipated when first dropping off the vehicle

Service

Always very impressed where staff are the staff are very helpful and courteous.

Service

All went as planned

Service

Contact made by the garage during the whole process

Service

Very professional in all aspects.

Service

See above

Service

Dropped car off, picked up later, all done, no problems

Service

Completed on time

Service

Feel confident in there expertise

Service

Work completed by specified time . Polite and friendly service from all staff

Service

All completed in good time with luxury of a loan car

Service

It was fine

Service

Same as above

Service

Everything from start to finish was second to none

Service

Job completed as asked, little disappointed not to receive video footage of the car inspection as I have at Stratstone Doncaster

Service

Excellent personal service.

Service

I was disappointed that I had a software problem so soon after purchasing a new car

Service

all jobs have been promptly and car returned clean and shiny.

Service

Stuart Ryman, Craig Linch excellent.BUT privacy is an issue as anyone can see the large TV monitors on which business is conducted.

Sales

Planned, on time, clean, professional

Sales

Time was never an issue and all questions answered thoroughly.

Sales

Facilities were very good, and there were lots of cars to look around. The Sales Advisor did not push the sale, and he listened at all times to our needs and requirements.

Sales

Carefull help with details

Sales

Fantastic experience - professional Stuart Ryman is a credit to Sandal BMW, he went the extra mile

Sales

The experience was great overall from start to finish 5 stars all the way

Sales

Friendly staff - no pressure. Carl and John went out of their way to first find the car and then ensure we got what we wanted

Sales

Nothing was too much trouble

Sales

Again the experience was faultless the sales representative Andy was friendly and his attention to detail was first class.

Sales

As above, everyone was very helpful and there was excellent communication throughout the whole process (e.g. Update phone calls).

Sales

Fault free handover and deal done with no issues and really good communication from Sandal

Sales

As stated before, they are always very helpful and professional and their customer service is first class. The premises are always impeccably clean and presentable and all staff are professional and approachable.

Sales

Very well looked after. Premium feel to the whole experience.

Sales

very professional and personable

Sales

Everything was excellent

Sales

Kept informed and updated throughout the process and time taken to demonstrate the vehicle controls at handover. Marks deducted for no flowers at handover - my son was given a bouquet when purchasing a used vehicle

Sales

As soon as i arrived at BMW sandal in wakefield John Ledwold greeted me and was very welcoming and gave me a tour of all of the BMW car range and made sure all of my needs for a new car was met, thanks to him i could not be happier with my new car.

Sales

Extremely happy. Jamie was very helpful in sourcing a car. I found him to be professional and informative. He worked well with his business manager Craig, who explained things to me very clearly.

Sales

John was extremely helpful

Sales

Friendly , professional, helpful

Sales

All questions were answered and a professional service. Ashley dealt with everything we needed.Highly recommended.

Sales

The salesman at your centre was very helpful

Sales

The issue was more that the old BMW I bought was worth considerably less than I was led to believe 3 years ago

Sales

As above

Sales

John Ledwold was very helpful and friendly. Took time to understand what I was looking for.

Sales

The car was in the handover bay ready to go, John was kind enough to pick me up from the train station, and within a couple of hours I was on my way.

Sales

As above

Sales

Sales team were not high pressure just helpful

Sales

Worked hard to meet my needs

Sales

Easy paperwork

Sales

The staff are very professional and knowledgeable and listen carefully to your requirements. There is a lot of attention to detail and on delivery of my car they took time to explain its features.

Sales

Given options and genuinely felt that there was an interest in completing the deal.

Sales

Very professional and premium service throughout the whole experience.

Sales

As explained in my answer to question 1.

Sales

Including in my answer to question 1.

Sales

The only difficulty was the availability of parking. The car parking area was always overfull with cars double parked..

Sales

Very knowledgable professional sales team - only one small suggestion that I would have appreciated a reminder of the basic things in the car when I picked it up as it was some time since I did the test drive - but I have managed Ok.

Sales

Good overall knowledge and skill in negotiating the deal as a customer I required.

Sales

See above.

Sales

Great service given from the team at Sandal

Sales

Would have been completely satisfied if electric mirrors had gone onto car as they were requested two weeks after the initial order was placed .Richard Whaling was very supportive in the purchase and order progress informing me at key stages.

Sales

I have bought many new vehicles over the years and in this instance I was particularly impressed with their knowledge of the vehicle, when in the past I usually have known more about the vehicle than the sales person

Sales

I have had new cars before and all good but bmw just nailed it. They are quite simply the best

Sales

Everything went well, just a slight delay which was out of your control.

Sales

I have a good relationship with Sandal BMW in Wakefield, who always provide me with professional, good service. This is particularly true of Stuart Ryman in sales, who never fails to deliver and is very honest and straightforward to deal with.

Sales

So far I've bought 28 cars and this was my best buying experience thanks to Stuart Ryman.

Sales

All the staff are so welcoming and nothing is too much trouble

Sales

It was really extremely satisfactory feeling.

Sales

John Ledwold was very helpful and kept us informed throughout the purchase. It was helpful to have the car delivered and he gave very clear information at the handover.

Sales

Stuart Ryman was the salesperson who sold the car to me. He has also sold me my other cars. He is always helpful, courteous and honest, answering any queries & finding out answers if he doesn't know the answers. We have utmost faith in his judgement.